Delivering great customer experiences doesn’t have to be complex. With Zoom CX, your teams get real-time data intelligence and intuitive tools to deliver seamless, personalized support all in one platform. 💡 Every conversation becomes an opportunity to delight your customers. 🙌 Curious how leading brands are reimagining CX? Check out the link in the comments. ⬇️
Zoom
IT Services and IT Consulting
San Jose, CA 630,173 followers
AI-First Work Platform for Human Connection ✨
About us
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
- Website
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www.zoom.com
External link for Zoom
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- San Jose, CA
- Type
- Public Company
- Founded
- 2013
- Specialties
- Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar
Locations
Employees at Zoom
Updates
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Camera-ready? Optional. Content-ready? Always. 😉 Zoom Clips with AI avatars makes video creation easy. Turn scripts, briefs, or Zoom Docs into polished videos in minutes. You can translate them, tweak them, add titles and chapters without hitting record again. The best part? Your AI avatar can take over when you’re not feeling it. Stick around ‘til the end of the video to see an AI avatar in action. 👀 📌 Included with a paid Zoom Workplace account or the custom avatar add-on plan. Try it out and let us know your thoughts. ✨
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From meetings to media magic, we just brought home an Emmy®. 🏆 Last night, the Television Academy honored us with a Primetime Emmy® for Engineering, Science & Technology, recognizing our Zoom for Broadcast innovation. Built for creators, broadcasters, and storytellers, Zoom for Broadcast is redefining live productions, seamlessly connecting talent and audiences worldwide. This Emmy® celebrates the technology that’s helping teams push the boundaries of what’s possible in live storytelling. 🎬 Hear from broadcast leaders transforming the way live productions come together. Link in comments. ⤵️
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We've got BIG news! ✨ Zoom is one of Fast Company's Next Big Things in Tech! We’re honored to be recognized for evolving from videoconferencing to being a AI-first work platform, shaping the future of innovation. Read more about the #FCTechAwards in the comments below. 🔗
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Just announced: Zoom and Oracle further their partnerships to help enterprises scale customer engagement! 🙌 Zoom introduced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster resolutions, streamlined omnichannel interactions, and intelligent self-service. With this partnership, Zoom CX can now run on Oracle Cloud Infrastructure, bringing the capabilities of Zoom’s customer experience platform to even more organizations. Furthering the strategic partnership, in January, Oracle selected Zoom Contact Center to support its own global customer service operations, bringing Zoom CX to Oracle’s service agents worldwide. ✨ Click the link in the comments to read more about this partnership. 🔗
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Zoom reposted this
Workvivo named a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. ● Three years a Leader ● Analyst recognized - Gartner Magic Quadrant Leader ● Customer-loved - Customers’ Choice in Gartner Peer Insights We believe this recognition reflects a changing market. The intranet is evolving, from static, siloed systems to human-first, experience-driven platforms. Workvivo is built for this new era: inclusive, modern, and designed to connect people in real, meaningful ways. 📖 [Read the full announcement → https://lnkd.in/ejm-P3eg]
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From the ballpark to the call center, connection is the real MVP of CX. ⚾ 💬 CX leaders from Major League Baseball (MLB)™ and The Shield Companies shared how they’re using AI and unified communications to make customer experiences more human, simple, and scalable. Catch their best plays and what your team can learn. ⤵️
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Scaling collaboration across thousands of employees is hard. Doing it securely is even harder. 😬 Turk Telekom, one of EMEA’s largest telecom providers, empowered 20,000+ employees to collaborate seamlessly while keeping sensitive data local. Here’s how. ⤵️ With Zoom Node, they localized critical communications, kept data secure, and unlocked rich hybrid features including video, team chat, and hybrid room interoperability, all while leveraging existing meeting room hardware. 5 minute read. Discover the full story. 👉 zm.me/turk-telekom
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Zoom Phone surpassed 10M seats globally! 📞 🌎 This marks a major milestone in Zoom’s mission to modernize business communications. Since 2019, Zoom Phone has become one of the fastest-growing cloud telephony solutions in the market. Its growth reflects the shift from legacy PBXs and fragmented solutions to unified, AI-first communications. Built on Zoom’s reliable, scalable, and open platform, Zoom Phone offers enterprise-grade features, flexibility, and AI-first innovation to help businesses of all sizes improve collaboration and customer engagement. Link in comments to learn more. 🔗
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