Contact support from Sales Navigator Help Center

Last updated: 2 months ago

The LinkedIn Sales Navigator Help Center contains resources, troubleshooting tips, and useful information to help you use our products better. If you don’t find what you’re looking for and need additional assistance, you can reach our support team, either with chat support or by creating a support ticket.

How to contact us

To create a support ticket or access chat support:

  1. Log into your Sales Navigator account.

  2. Go to the Sales Navigator Help Center.

  3. Click Start chat or Contact us in the lower-left corner of the help center.

    • The Start chat option will open a support chat, and the Contact us option helps you create a support ticket.

Chat support availability

Chat support is currently only available if:

  • Your language is set to English, Portuguese, German, Spanish, or French.
  • You’re logged into your Sales Navigator account.
  • You have an active Sales Navigator license. If you’re experiencing a duplicate account issue, you might not be able to access chat support.

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