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Digital Service Delivery, Product Management & Strategy, Startup Operations &…
Articles by Gene
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It's Time for Work to be Fun Again!
It's Time for Work to be Fun Again!
Since joining Infocenter just a few weeks ago, it's amazing how things have become clear again so fast: work…
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Business Career Pathways Part 3: Introducing Career Pathways to Communities
Business Career Pathways Part 3: Introducing Career Pathways to Communities
In the world of business, your company is only as talented as your talent itself. Finding the right talent to fill the…
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BUSINESS CAREER PATHWAYS PART 2: WHEN IT COMES TO CAREER PATHWAYS, IT BEGINS WITHIN
BUSINESS CAREER PATHWAYS PART 2: WHEN IT COMES TO CAREER PATHWAYS, IT BEGINS WITHIN
Forming a talented workforce starts from the inside out. Take a moment to think about how your company is structured…
Activity
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We’re thrilled to receive amazing feedback from a client in the insurance industry following a recent #ITSM and #CMDB ServiceNow…
We’re thrilled to receive amazing feedback from a client in the insurance industry following a recent #ITSM and #CMDB ServiceNow…
Liked by Gene Lawhun
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Happy Friday all! 🎉 5/5 CSAT Alert! 🎉 We're beyond grateful for this top rating from one of our clients in the Investment Banking space! 🏛…
Happy Friday all! 🎉 5/5 CSAT Alert! 🎉 We're beyond grateful for this top rating from one of our clients in the Investment Banking space! 🏛…
Liked by Gene Lawhun
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As I’m getting ready to start my new journey with DESBY, I want to take a moment to first express my appreciation and respect for Infocenter and the…
As I’m getting ready to start my new journey with DESBY, I want to take a moment to first express my appreciation and respect for Infocenter and the…
Liked by Gene Lawhun
Experience
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Education
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DeVry Institute of Technology Columbus, Ohio
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Licenses & Certifications
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Certified Implementation Specialist - Customer Service Management
ServiceNow
IssuedCredential ID 20026521 -
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Volunteer Experience
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VP of Boys Travel
Big Walnut Youth Basketball Association
- 4 years
Children
Responsible for game scheduling, facilities management, coach and parent interactions and training.
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Boys and Girls Basketball Coach
Big Walnut Youth Basketball Association
- 12 years 6 months
Children
Head coach of multiple boys and girls basketball teams ranging from K-2 recreational teams to 6th grade competitive travel. Several times as many as 3 different teams in one season.
Responsible for game and practice scheduling, Team instruction and learning, Assistant coach's duties and player and parent management and success.
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Join now to viewMore activity by Gene
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Cheers to Friday and the joy of satisfied clients! 😃 Our team was ecstatic to receive such glowing feedback from one of our incredible customers…
Cheers to Friday and the joy of satisfied clients! 😃 Our team was ecstatic to receive such glowing feedback from one of our incredible customers…
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🚀 Wrapping Up the Customer Service Series: Unlock the Power of Continuous Improvement with ServiceNow! 🚀 I’m excited to share the final post in my…
🚀 Wrapping Up the Customer Service Series: Unlock the Power of Continuous Improvement with ServiceNow! 🚀 I’m excited to share the final post in my…
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🔧🚀 Excited to share my latest blog post on enhancing customer service through seamless integration with IT and operations! 🌐💡 In "Integrate with…
🔧🚀 Excited to share my latest blog post on enhancing customer service through seamless integration with IT and operations! 🌐💡 In "Integrate with…
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🚀 Excited to share my latest blog post on how **predictive intelligence** can transform your customer service strategy! 🌟 In "Proactive Customer…
🚀 Excited to share my latest blog post on how **predictive intelligence** can transform your customer service strategy! 🌟 In "Proactive Customer…
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🔍 **Empower Your Agents with a 360-Degree Customer View** 🔍 In the realm of customer service, having a comprehensive view of the customer can make…
🔍 **Empower Your Agents with a 360-Degree Customer View** 🔍 In the realm of customer service, having a comprehensive view of the customer can make…
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Unlock Efficiency with Automated Workflows in ServiceNow CSM Greetings, Today, I’m excited to share insights on how automating workflows with…
Unlock Efficiency with Automated Workflows in ServiceNow CSM Greetings, Today, I’m excited to share insights on how automating workflows with…
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7 Ways to ServiceNow can improve your audit management program As a ServiceNow professional I've seen firsthand how crucial it is to streamline and…
7 Ways to ServiceNow can improve your audit management program As a ServiceNow professional I've seen firsthand how crucial it is to streamline and…
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IT powerhouse Insight has acquired one of ServiceNow’s top partners Infocenter to drive automation and AI. Here’s what ServiceNow CEO Bill McDermott…
IT powerhouse Insight has acquired one of ServiceNow’s top partners Infocenter to drive automation and AI. Here’s what ServiceNow CEO Bill McDermott…
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