Vic Passion

Training assessment planning, design, and development

Complete analysis to locate training to recommend for retiring as part of a sales initiative to improve efficiency.

• Facilitate Nerd Lunches for Ericsson engineers to share their R&D activities with colleagues.
• Coordinate the recruitment and preparation of presenters.
• Perform post-production on Nerd Lunch videos in Camtasia and iMovie and post videos on internal Ericsson websites.
• Performed analysis of attendee satisfaction, made, and implemented recommendations to improve program.

Deliver instructor-led Livelink delta training to encourage company-wide adoption of this content-management solution. "We had 38 attendees this morning – 30 completed evals and all were ‘good’ or ‘excellent!’"

• Completed full-scale needs analysis and delivered recommendations for training for a mix of internal and external audiences for their new membership system and business processes.
• Create training design blueprints.
• Create virtual instructor-led training deliverables.
• Fulfill a co-project manager role for the Future State team.

• Helped with instructional design, development, and testing of a course titled Advocacy and Lobbying Rules for Private Foundations.

• Completed competency and gap analysis. Created course catalog of existing courses, off-the-shelf courses, and recommended courses to fill gaps.
• Repurposed existing instructor-led Effective Writing course for virtual-classroom delivery. Coached client on how to deliver the course in the new virtual format.
• Developed Compliance Management eLearning course.
• Designed and developed Reputation Risk eLearning course.

• Analyzed employee needs.
• Designed and developed online onboarding experience titled Dolby Business Basics, which included videos, an illustrated video, and a matrix of products and technologies.
• Analyze needs on an ongoing basis to maintain and enhance content.

• Analyzed client needs and created Effective Technical Writing and Effective Technical Writing for Managers instructor-led training courses.
• Co-delivered training to entire department of 90 scientists.

• Made updates to existing eLearning courses as part of conversion to Articulate.

• Analyzed client needs and developed Salesforce.com job aid.

• Analyzed client needs and created scenario-based storyboard for Employee Emergency Action Plan course.

• Analyzed client needs and created scenario-based storyboards for How Quality Systems Processes Inter-Relate and Protecting the Attorney-Client Privilege at Logitech courses.

• Developed, managed, and executed communication strategies and plans for key strategic projects, primarily for the implementation of Cisco Service Contract Center, a service-sales software program.
• Ensured project communication strategy was successfully executed across multiple media channels (web, video).
• Tracked project team status of communication deliverables.
• Ensured that project messaging was consistent with messaging for the company and the organization.
• Partnered… Show more

• Developed, managed, and executed communication strategies and plans for key strategic projects, primarily for the implementation of Cisco Service Contract Center, a service-sales software program.
• Ensured project communication strategy was successfully executed across multiple media channels (web, video).
• Tracked project team status of communication deliverables.
• Ensured that project messaging was consistent with messaging for the company and the organization.
• Partnered with Executive/Strategic Communication Managers to ensure alignment and integration with executive/functional communications and messaging.
• Partnered with Change Management Lead to ensure seamless integration with organizational adoption plan for project including training materials and delivery. Show less