From the course: How Leaders Drive Results and Resolve Conflict in a Hybrid Workplace
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Stop avoiding and start leading
From the course: How Leaders Drive Results and Resolve Conflict in a Hybrid Workplace
Stop avoiding and start leading
- Roman struggled in his new role as executive director in a hybrid environment. Roman had several underperforming employees and he was conflicted about what to do. Conflict in the department gained momentum because of Roman's identity, which drove his behaviors. Roman viewed himself as a nice leader, not aggressive and overpowering like some leaders before him. When everyone worked on-site, Roman was known for covering for employees instead of addressing issues head-on. Roman's behavior was based on his view of himself, his leadership identity. Roman was a best-friend leader. He wanted employees to like him. He didn't want to upset anyone, so he either avoided or appeased his employees. He often covered for poor performers instead of facing the issues head-on. In the virtual environment, Roman became more hands-off when he needed to be a bit more hands-on. Our identity, who we think we are, always drives our…
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