From the course: Introduction to Conversational AI

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Final words of advice

Final words of advice

- Congratulations, you've just brought yourself up to speed on where conversational AI is today and where it's heading next. You now know the key building blocks under the hood, how different channels shape the conversation, the spectrum from simple chatbots to agentic AI systems that take action, and the opportunities and risks that come with these tools. If you're excited, good, you should be. The next step is to experiment. Spin up a free trial of a chatbot builder, connect it to your knowledge base, or try one of the new voice streaming APIs. See how these tools can fit your workflows. And if you're thinking about a career move, roles like AI conversation designer, prompt engineer, agent orchestration specialist, and AI governance lead are already in demand. One final thought, conversational AI is not the end game. It's the bridge to a world of autonomous agents, systems that can see, hear, understand, decide, and act…

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