From the course: Jira: Advanced Administration

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Use an issue collector

Use an issue collector - Jira Tutorial

From the course: Jira: Advanced Administration

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Use an issue collector

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- [Narrator] Another way to get issues into Jira is to use the issue collector feature. Instead of sending an email message, users can fill out a smaller version of a create form that's embedded on your website or in another application. The benefits of this method is better control of the data submitted from external sources. With this method, users complete form fields so the date is structured and better for reporting. The form can handle custom and required fields. This method also has additional capabilities, like collecting feedback from non-Jira users. The requirements for using this feature are application or project level admin access, and the ability to embed an HTML or JavaScript snippet into another website or application. Here's an example of an issue collector embedded on a webpage. The issue collector code creates a button for the user to click. The button's label, placement, and style is customizable.…

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