Communication is essential during times of change. In this learning path, discover how and when to communicate during a crisis while managing your company's reputation and connecting with key stakeholders.
-
Learn how to communicate in a crisis, such as a cyberattack.
-
Learn reputation repair tactics.
-
Explore the role of emotional intelligence in communication.
Courses
-
1
Leading in Crisis18mLeading in Crisis
By: Bill George
Leading in crisis is different than leading in stable times. Learn how you must lead to survive and thrive in a crisis.
-
2
Crisis Communication Planning After a Ransomware or Other Cybersecurity Attack29mCrisis Communication Planning After a Ransomware or Other Cybersecurity Attack
By: David Oates
Learn how to communicate effectively to employees, customers, partners, investors, and the general public if you are subjected to a ransomware or other cybersecurity attack.
-
3
Reputation Risk Management41mReputation Risk Management
By: Lida Citroën
Learn how to successfully manage your brand's reputation. Review key reputation risk management concepts and case studies, and discover how to mitigate a reputation crisis.
-
4
Communicating Internally during Times of Uncertainty31mCommunicating Internally during Times of Uncertainty
By: Mory Fontanez
Learn how to communicate effectively with employees during times of change and uncertainty.
-
5
Communicating with Diplomacy and Tact1h 4mCommunicating with Diplomacy and Tact
By: Tatiana Kolovou
Learn how to cultivate a mindset of diplomacy and communicate with tact when you encounter challenging workplace situations.
-
6
Communicating Nonverbally27mCommunicating Nonverbally
By: Vanessa Van Edwards
Learn about how to communicate more effectively by taking control of your body language and understanding nonverbal communication from others.
Instructors
Bill George
Executive Education Fellow at Harvard Business School, former Medtronic CEO, and Best-selling Author | True North Emerging Leader Edition available now!
David Oates
Corporate and Crisis Communications Executive, Author, Speaker, Educator
Lida Citroën
Personal Branding & Reputation Mgmt. Expert Helping Leaders Build Influence | Keynote & TEDx Speaker | Executive Coach | LinkedIn Learning Instructor | Host–The Lida Citroën Podcast | 7x Author | Military Veteran Mentor
Mory Fontanez
Intuitive Life & Leadership Guide | Author | Speaker | Helping leaders navigate high-stakes moments, build alignment & inspire through clarity, confidence & intuition.
Tatiana Kolovou
Teaching Professor @Kelley School of Business | Instructor @LinkedIn Learning - 10M learners | Creator of the “Stronger” Monthly Newsletter and Live Show
Vanessa Van Edwards
Bestselling Author, International Speaker, Creator of People School & Instructor at Harvard University