From the course: Performance Management: Employee Engagement
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The employee's responsibility for their engagement
From the course: Performance Management: Employee Engagement
The employee's responsibility for their engagement
- Here's a newsflash. Absent some legal mandate, like OSHA or EEO laws, you are not responsible for the employees you manage. I'll say it again: You are not responsible for employees. What you are is responsible to employees, to them, not for them. If you fail to grasp this point, you'll find yourself coming home emotionally drained every day. And your engagement is going to be affected because you'll exhaust yourself managing people. It is important to understand you can't control employees or their level of engagement, and you don't want to. In the last century, manufacturing was a major industry in the US and most jobs included performing repetitive physical tasks. So management took the command and control approach. They told employees the exact way to do things, no deviations, no creativity. Employees were not permitted to think for themselves and were graded on how well they followed instruction. That approach worked…
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