From the course: Reducing Employee Turnover
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Double-down on trust
From the course: Reducing Employee Turnover
Double-down on trust
- Paul Santagata, head of industry at Google, says, "There's no team without trust." It might seem like a no-brainer, but some organizations still find it challenging to allocate a budget to building trust. It might be because it's no easy task or because they don't have a clear understanding of what the benefits are. If you find yourself in a similar situation, keep on watching this lesson. In the end, you will be able to explain and defend the need for building a culture of trust in your organization. In my work in research, I've found that building a culture of trust, it's what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. But don't take my word for it. Paul J. Zak, a Harvard researcher, discovered that, compared with people at…
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