From the course: Removing Noise and Bias from Strategic Decision-Making
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Becoming a decision architect
From the course: Removing Noise and Bias from Strategic Decision-Making
Becoming a decision architect
- In 1846, Ignaz Semmelweis discovered a disturbing pattern at the Vienna General Hospital that should have immediately revolutionized medical care. 10% of the patients giving birth were dying of childbed fever. But when midwives, instead of doctors, treated the patients only three to 4% died. Why were the doctors' patients more than twice as likely to die? As Semmelweis pointed out, the most important distinction between the doctors and midwives was that the doctors worked with cadavers and didn't wash their hands. The doctors were offended by Semmelweis's claims. They were trained experts who took great care to treat their patients. How could they possibly be responsible for infecting them? The doctors were experts in their field, and administered many effective treatments, often saving lives, but because their process wasn't clean, didn't have hygiene, there was room for infection. In our personal and professional…
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