Jon Snow’s Post

Is Customer Service Transformation Your Responsibility? If yes (or you feel it should be), join Directors Club members for the Q3 edition of AI Expo for Customer Service Excellence. The event will be broadcast live on Wednesday, October 1st via Google Meet, and then made available on-demand via our DCTV business streaming platform. Delegate places are free of charge and includes membership of our new Directors Club CX AI Special Interest Group, which is free forever. WHAT IS AI EXPO? AI Expo is the EMEA region's leading exposition of customer-centric AI-powered technologies. For this edition we have two sessions: Part One | AI that Elevates Contact Centre Operations | 08:30 – 10:00 BST   Part Two | AI that Automates Customer Service Delivery | 10:30 – 12:00 BST Over the two 90-minute sessions, delegates will learn about the latest AI-powered innovations from five world class suppliers. Each exhibitor will pitch their innovation for 10-minutes. Each pitch will demonstrate how the innovation helps deliver customer service excellence. THE EXHIBITORS We thank our exhibitors for supporting this important learning and knowledge-share activity: Genesys Connect Quiq Concentrix Talkdesk WHO SHOULD ATTEND? All leaders with a stakeholding in the design and delivery of their organisation's customer journey, will gain value from attending as a delegate (either live or on-demand). DIRECTORS CLUB Non-members who register for this edition of AI Expo will be offered membership of Directors Club, which is also free forever. BOOK NOW Over 50 delegates have booked their places so far. Join them! Book your free of charge delegate places here https://lnkd.in/ezDmZXeA. EXHIBIT AT AI EXPO If your organisation has an AI-powered innovation that helps clients deliver customer excellence, and would like to exhibit at a future edition of AI Expo, please DM me or email via the contact page on the Directors Club website (below). Kind regards, Jon Snow Founder Directors Club directorsclub.world #directorsclub #aiexpo25 #genesys #weconnecttech #quiq #concentrix #talkdesk #customerserviceexcellence #cx #customerexperience #customercare #customerservice #customersupport #contactcentre #contactcenter #agenticai #aiagent #genai #ai #jonsnow