Bazaarvoice and AI Shopping: How UGC fuels discovery and purchase

View profile for Dave Sommer🚀

Partnership Builder I SVP at Bazaarvoice I Meta I Snapchat I Fetch I Pear Commerce I Tech Exec I Inspirational Speaker I Board Director I Angel Investor

When I joined Bazaarvoice, I had no idea that we would be at the heart of AI Shopping! ChatGPT isn’t just answering questions anymore. With Instant Checkout via Etsy and Shopify, discovery, research, and purchase can all happen inside AI. What fuels those AI-driven outputs? In large part: ratings, reviews, and UGC. The same content that earns trust on a PDP is now deciding what shows up in AI-driven search—and with these new partnerships, it can drive not just discovery, but purchases directly. Read it here. 👇

Swagat Choudhury

Global Digital Commerce Director - Mars Wrigley I Trustee - Dogs Trust I Keynote Speaker I PMW 100 Most Influencing Marketers List 2025

2w

Reviews now even more stronger 💪

Paula Riley

✨ Senior Art Director | Branding & Storytelling | Campaigns Across Tech, Retail, CPG & Publishing | Leader & Mentor | Strategic Creative Director in the Making | Let’s go!

1w

So excited for this!

Chantelle Campbell

Making shopping radically transparent at Bazaarvoice | MBA | Project Management | Marketing | Strategy

2w

"We are at the heart of AI shopping" is such a great way to summarize just how INTEGRAL reviews & UGC are in this new paradigm! Going to steal this line when explaining this point from now on 🔥

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