Want to build stronger client relationships? Become a professional listener.👂 At AffiniPay, we like to say we’re customer-obsessed. Customer feedback guides us at every step. The language your clients use holds powerful insight. When you pay attention to how they describe their challenges, you gain more than empathy—you gain clarity. It’s how strong firms align their messaging, strategy, and solutions with what actually matters. In this episode of The Next CMO, Nate Skinner shares how tuning into real conversations leads to better outcomes across the board. Listen here: https://bit.ly/3QVcfOq