Over the past two months, we've shared just a few of the incredible stories, statistics, and shout-outs that show just how important our store teams truly are. From day one hiring to delivering world-class customer service, it’s our colleagues who turn the stores we operate into vibrant and best-in-class retail locations — and the feedback from customers proves it again and again and again. We’re proud to have: Industry-leading staffing - 249 hires this year A fast and focused process - time to offer of just 11 days High calibre selection and retention - we have a 90% retention rate None of that happens without the energy, heart, and commitment of the people behind the scenes. A huge thanks again to Lee Strickland and the incredible team, including Callum Newcombe, Ellen Smith and Raymond Chabvuka, who find, support, and champion the very best talent. To every single person in our stores — thank you! You’re the difference. And we can’t wait to keep celebrating you. #OurPeopleAtOurHeart #RetailExcellence #StoreHeroes #PeoplePower #CustomerExperience #HiringSuccess #IncredibleTeams
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