ServiceNow Surpasses Expectations in Q2'25 with Strong Revenue Growth

What an exceptional quarter for ServiceNow. Once again, we've surpassed expectations, beating and raising our guidance across all key metrics. 🎯 Q2'25 total revenue was $3,215M 🎯 22.5% YOY subscription revenue growth 🎯 29.5% non-GAAP operating margin and FCF margin of 16.5% 🎯 30% YoY growth of customers with $20M ACV 🎯 Now Assist on track to hit $1 billion ACV by 2026 These results underscore how leading enterprises are implementing AI not as a novelty, but as a fundamental driver of business transformation - with remarkable outcomes. We're seeing powerful trends accelerating AI adoption across industries. Most noticeably, the market is shifting decisively toward comprehensive agentic operating systems. The era of fragmented point solutions is giving way to intelligent platforms capable of autonomous action. ServiceNow stands at the forefront of this shift through our integrated AI, data, and workflow capabilities. Global leaders are demonstrating what's possible. Starbucks, a multi-year ServiceNow customer, is using our AI to enhance its technology ecosystem and elevate both customer and partner experiences. They're currently rolling out ServiceNow in select support centers to optimize call triage and drive greater satisfaction at every touchpoint. NVIDIA is redefining employee support with ServiceNow AI agents that proactively resolve issues, deliver personalized help, and provide answers in seconds. And Intuit is expanding its longtime relationship with ServiceNow to create frictionless "done-for-you" agentic AI experiences for its employees. This quarter's performance demonstrates that when you combine visionary technology with exceptional execution, you create lasting value for customers. I couldn't be prouder of our team's work or more excited about what's ahead as we continue redefining how work gets done. None of this would be possible without our incredible customers who trust us to transform their businesses, our partners who bring our vision to life, and every ServiceNow employee who turns innovation into reality every day. Together, we're shaping the future of work. Bill McDermott Gina Mastantuono Paul Fipps Jacqui Canney Chris Bedi Russ Elmer Nick Tzitzon #ServiceNow #AI #DigitalTransformation See the full press release here: https://lnkd.in/ggNvY7mi Read diginomica's coverage here: https://lnkd.in/g8cPgUtr