With well over one hundred Microsoft 365 Copilot customers in the MEA region, I can say it as a fact: AI project success rate should an can be 100%. Yet, we keep seeing study after study claiming “80–90% of AI projects fail.” Headlines built for clicks—nothing more. In reality, these numbers aren’t new. They’re eerily similar to the historical failure rates of ICT projects. AI projects usually fail when they’re run the same way your ICT projects failed. If you hand your AI journey to the same partners who stumbled on your ICT transformation, expect the same results. If you treat AI like a classic ICT project—multi-year, waterfall, siloed, and tech-centric—you’re setting it up to collapse. Everyone must understand small PoCs have no business impact at all. Especially if they’re done with the wrong partners, in isolation, and without preparing your people with the AI-era mindset. That’s not transformation, that’s theater that benefits only the ICT consultants. At Sulava MEA, we flipped the script. We don’t sell “AI projects.” We create impact with Frontier Firm adoption programs: ⚡ Start with people and business, not technology. ⚡ Train at scale—executives, managers, frontline staff, everyone. ⚡ Deliver in weeks, not months and years ⚡ Embed Copilot and agentic AI into daily workflows ⚡ Create hands-on use cases with live coaching ⚡ Always set goals, measure success and prove it on P & L ⚡ Don't focus on monthly usage, AI must be part of every process & task ⚡ Treat AI as a teammate, not a tool. This is why our Copilot and skilling engagements deliver real results measured in adoption, productivity, quality, money and business value - not in unused licenses, huge consulting fees or half-finished pilots. And this is just the beginning. The Frontier Firm Live model we’re deploying across MEA is where organizations go far beyond AI adoption. A world where every process has AI woven into it. Where AI “employees” sit next to human colleagues. Where our MEA customers are not just digitized but become AI-native. AI projects fail when you treat them like ICT projects. They succeed when you treat them like the future. At Sulava Gulf LLC, we always shoot for 100% success.
Great. As it is said: it’s about psychology, variation, systems and knowledge (theory) 🖖
MVP | MCIPR | Lean Six Sigma Green Belt | CRN Award 2024 | Author | Speaker | Adoption & Change Management | M365 | Viva | Copilot | Honey Sensorialist | Pets As Therapy Volunteer
1mo🤗 with a human agentic #ACM perspective ✨