Building a durable business: lessons from my exits

💡 Not every founder wants to build a unicorn. Some of us just want to build something excellent. This is what's worked for me three times. This came up at a Spark Festival lunch last week where I sat beside Steve Torso, the Founder and Duracell bunny of Wholesale Investor. We were talking exits, not the billion-dollar headlines, but the quieter kind where acquirers knock on your door because they know you’re the category leader. That’s happened to me twice. Sick brag, last time it was Deloitte Risk Services. Steve challenged me to share, for the benefit of others, what's worked for me as I traverse this journey for the third time. ✅ 𝗞𝗲𝗲𝗽 𝗶𝘁 𝘂𝗻𝗰𝗼𝗺𝗽𝗹𝗶𝗰𝗮𝘁𝗲𝗱: Clients value ease, speed, and minimal disruption. ✅ 𝗕𝘂𝗶𝗹𝗱 𝗼𝗻 𝘁𝗿𝘂𝘀𝘁: A stable, aligned leadership team is magnetic for buyers. ✅ 𝗠𝗮𝘀𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗰𝗼𝗿𝗲: Be the best at one thing before chasing adjacencies. ✅ 𝗖𝗿𝗲𝗮𝘁𝗲 𝗿𝗲𝗽𝗲𝗮𝘁𝗮𝗯𝗹𝗲 𝗮𝘀𝘀𝗲𝘁𝘀: Playbooks, frameworks, and automation scale better than heroics. ✅ 𝗦𝘁𝗮𝘆 𝗮𝗴𝗶𝗹𝗲: No tech debt & stay lean; agility is a small firm’s superpower. ✅ 𝗗𝗶𝘃𝗲𝗿𝘀𝗶𝗳𝘆 𝘀𝗮𝗹𝗲𝘀 𝗳𝗹𝗼w: Blend direct and channel sales to smooth peaks and troughs. I never set out to be acquired. Both times, it came because we built a very attractive simple business in a niche market. For early founders who aren’t chasing unicorns but want to grow something durable and valuable - this is the “secret sauce” that worked for me. 👉 Curious to hear from others: What’s been your most underrated lesson about building a professional services business the sustainable way? PS Thank you Harry Godber for the invite and Elizabeth Henderson of Herbert Smith Freehills Kramer for hosting an exceptional lunch.

Thank you for being a part of it Brian!

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Lisa Merryweather

Founder Exit & Transaction Mentor | Helping founders navigate high-stakes exits with clarity, confidence & calm — whether you choose the deal or the deal chooses you | 20+ yrs M&A | Ex-Big Law & Former Partner

1w

Thanks for sharing, Brian Brannigan and thanks for the prompting, Steve Torso (and I like your new Duracell nick-name 🤩).

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