Gene Wong’s Post

What a proud moment for all of us at DBS Bank! We have just been named the World’s Best AI Bank by Global Finance Magazine at their inaugural AI in Finance awards! This recognition highlights DBS's commitment to leveraging AI to transform banking experiences and underscores years of embedding AI deeply into how we operate and serve our customers. Apart from this top honour, we were also recognized as the World's Best Corporate/Institutional AI Bank and for the Best Enhanced Customer Experience for our work done in detecting and addressing Negative Customer Impact. At DBS Hong Kong, we have implemented numerous AI use cases across the bank, balancing rapid innovation and responsible AI in order to deliver an "AI-enabled bank with a heart" to our customers. BIG THANK YOU to all the incredible team members who made this possible! Congratulations! Cherie Liu Damien Yee Ashley Ma Medhy Souidi Lawrence Lee Ray Chu Ivy Yuen Monique Wong Brian Lam Han Wong Alison Chan #TransformingDBS #DBSxAI #GenAI #DBSHK