"20 Key HR Metrics That Drive Business Strategy"

The work we do in HR matters… a lot. Almost every single line of operation within HR has a clear and direct connection with business strategy. In that sense, HR metrics are fundamental for businesses of all sizes. HR metrics, which really are people metrics with an impact on the business, offer quantitative insights into the workforce's efficiency, effectiveness, and overall contribution to business objectives. We prepared this list with 20 key HR metrics that have a significant impact on business strategy. Each metric is detailed with its definition, significance, measurement approach, and potential for business impact. Further, the best practices for improvement, the linkages with other metrics, and potential shortcomings. The metrics we present here are not an exhaustive list, but they cover various areas like employee turnover, recruitment costs, engagement levels, performance ratings, diversity rates, and more, offering a holistic view of the workforce's role in driving business success. ✨What other HR metrics do you normally use that impact or are important for your business strategy? #HR #hackingHR #peopleanalytics #hrmetrics #humanresources

Morna Sanoy

Strategic Global HR & People Operations Leader | Workforce Analytics & Change Management

2mo

Love this! I just finished a Data Analytics Certification through Google with the goal of increasing my HR skillset with data/people analytics. This list and description of each metric is so helpful. Thank you for sharing.

Piotr Golczyk

Head of Marketing | B2B | Making Marketing Work | golczyk.com

2mo

It sounds like a copy of marketing metrics with "HR" slapped on top. Has any HR department actually implemented any of them in practice? I mean — tracking them systematically and, most importantly, finding a way to attribute its activities to those metrics? I've never come across such a case — to me it sounds more like an aspirational post or wishful thinking. But if I’m wrong, I’m happy to be corrected.

Dina Roshdy

Culture & Transformation Strategist | Group Head of HR | 19 Yrs Global HR | PhD in I/O Psychology

2mo

Recruitment cost shows efficiency. Engagement shows resilience. Both matter for strategy.

Gladstone Samuel

Board Member🔹Advisor🔹Consulting Partner

2mo

An interesting metric aligned with NPS is Employee Advocacy Score (EAS) . It measures how likely employees are to recommend your company as a great place to work. High EAS often correlates with strong culture, retention, and employer branding impact.

Rodrigo Ferro Ruiz

Founder of the think-and-do tank A New Common Sense and founder of the men's care brand Papichulo Style. Strategist. Insights Detector. Systemic Gamificator.

2mo

Fantastic job! César

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Stella Ehimare A.

Practice Manager at OOE LAW with 8+ years of experience in law firm operations, HR, finance, and client service. I am passionate about building structured, highly performing legal teams.

2mo

Thanks for sharing

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Providing a clear link between HR metrics and business strategy is essential for informed decision-making. Hacking HR

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Esther Teo

HR Assistant Manager at Chery Malaysia

2mo

Thanks for sharing

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César Serrano Garzón

Gerente General | Consultor Estrategia y Transformación Digital | Nuevos Negocios y Liderazgo de Equipos | Miembro de Juntas Directivas | Tecnología y Telecomunicaciones | Innovación | Riesgo Financiero y de Crédito |

2mo

Gracias por compartir

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