When challenges arise, our teams rise higher. When a multi-floor flood disrupted operations in a DC Metro Area building, our Harvard Maintenance team rose to the challenge without hesitation. With no elevators and no air conditioning on a 90-degree day, the team stepped up without hesitation. They organized cleanup efforts, removed water and debris across seven floors, and ensured the surrounding buildings remained clean and fully operational. Their quick thinking and teamwork allowed property management to focus on broader recovery operations with complete confidence that the day-to-day experience for tenants would not be interrupted. “They are a prime example of a TEAM and should be a model for which your future teams are built.” Thank you to this incredible team for going above and beyond in every sense. #extraordinarypeople #exceptionalservice #peoplefirst