Glean joins Slack Marketplace for productivity boost

Big news — Glean is now an official app in the Slack Marketplace. 🎉 We’re making it easy to get all your trusted, permissions-aware context right from within Slack- and bring Slack data together with all your enterprise context in Glean. Here are some ways customers are moving productivity forward with Glean and Slack: 1️⃣ Deflect HR and IT tickets: Easily find answers to common IT and HR questions without submitting support tickets. 2️⃣ Prep for meetings: Get a ready-to-share brief and suggested talking points for your next meeting, so you walk in fully up to speed and walk out with clear next steps. 3️⃣ Stay on top of action items: Get an informed to-do list plus suggested next moves (e.g., unblock approvals, rebalance timelines, coordinate enablement), so staying on top of launch progress and sharing updates in Slack is easy and quick. 4️⃣ Monitor and understand customer feedback: Stay on top of customer feedback by setting up your daily digest so Glean can proactively collect, summarize, and share feedback from your customer support tickets, Slack threads, emails, meeting notes, and docs. 👉 Check out the details here: https://lnkd.in/e_FcBdMD

Big news — Glean is now an official app in the Slack Marketplace. 🎉 We’re making it easy to get all your trusted, permissions-aware context right from within Slack- and bring Slack data together with all your enterprise context in Glean. Here are some ways customers are moving productivity forward with Glean and Slack: 1️⃣ Deflect HR and IT tickets: Easily find answers to common IT and HR questions without submitting support tickets. 2️⃣ Prep for meetings: Get a ready-to-share brief and suggested talking points for your next meeting, so you walk in fully up to speed and walk out with clear next steps. 3️⃣ Stay on top of action items: Get an informed to-do list plus suggested next moves (e.g., unblock approvals, rebalance timelines, coordinate enablement), so staying on top of launch progress and sharing updates in Slack is easy and quick. 4️⃣ Monitor and understand customer feedback: Stay on top of customer feedback by setting up your daily digest so Glean can proactively collect, summarize, and share feedback from your customer support tickets, Slack threads, emails, meeting notes, and docs. 👉 Check out the details here: https://lnkd.in/gChrM-jB

Big news — Glean is now an official app in the Slack Marketplace. 🎉 We’re making it easy to get all your trusted, permissions-aware context right from within Slack- and bring Slack data together with all your enterprise context in Glean. Here are some ways customers are moving productivity forward with Glean and Slack: 1️⃣ Deflect HR and IT tickets: Easily find answers to common IT and HR questions without submitting support tickets. 2️⃣ Prep for meetings: Get a ready-to-share brief and suggested talking points for your next meeting, so you walk in fully up to speed and walk out with clear next steps. 3️⃣ Stay on top of action items: Get an informed to-do list plus suggested next moves (e.g., unblock approvals, rebalance timelines, coordinate enablement), so staying on top of launch progress and sharing updates in Slack is easy and quick. 4️⃣ Monitor and understand customer feedback: Stay on top of customer feedback by setting up your daily digest so Glean can proactively collect, summarize, and share feedback from your customer support tickets, Slack threads, emails, meeting notes, and docs. 👉 Check out the details here: https://lnkd.in/eHHgDw7B

Glean is officially in the Slack Marketplace. 🎉 We’re making it easy to get all your trusted, permissions-aware context right from within Slack- and bring Slack data together with all your enterprise context in Glean. Here are some ways customers are moving productivity forward with Glean and Slack: 1️⃣ Deflect HR and IT tickets: Easily find answers to common IT and HR questions without submitting support tickets. 2️⃣ Prep for meetings: Get a ready-to-share brief and suggested talking points for your next meeting, so you walk in fully up to speed and walk out with clear next steps. 3️⃣ Stay on top of action items: Get an informed to-do list plus suggested next moves (e.g., unblock approvals, rebalance timelines, coordinate enablement), so staying on top of launch progress and sharing updates in Slack is easy and quick. 4️⃣ Monitor and understand customer feedback: Stay on top of customer feedback by setting up your daily digest so Glean can proactively collect, summarize, and share feedback from your customer support tickets, Slack threads, emails, meeting notes, and docs. 👉 Check out the details here: https://lnkd.in/gMyJtwgQ

Exciting news — Glean is now an official app in the Slack Marketplace. We're streamlining how you access trusted, permissions-aware context directly within Slack and integrating Slack data with your enterprise context in Glean. Here are some ways customers are enhancing productivity with Glean and Slack: - Reduce HR and IT tickets: Easily find answers to common queries without needing to submit support tickets. - Meeting preparation: Obtain a brief and suggested talking points for your next meeting, ensuring you're fully prepared and clear on next steps. - Manage action items: Get a comprehensive to-do list with suggested next actions, making it easy to keep track of launch progress and share updates in Slack. - Analyze customer feedback: Set up a daily digest so Glean can proactively gather, summarize, and share feedback from support tickets, Slack threads, emails, meeting notes, and documents. Details here: https://lnkd.in/gYv2SHGy

Glean has officially joined the Slack marketplace 🤝 Through this partnership, you can get up‑to‑the‑minute answers in Slack that respect permissions, while unifying Slack conversations with knowledge from over 150 applications, so you always have the full picture in the flow of work. Here are a few key ways that customers are already seeing value: 1️⃣ Deflect routine HR/IT tickets: Glean automatically surfaces relevant policies, docs, and past resolutions directly in Slack, and even creates Jira requests from Slack as needed. 2️⃣ Catch up on projects in seconds: Ask for a brief in Slack and get a crisp summary of progress, owners, blockers, and next milestones with source links across your tools. 3️⃣ Stay on top of launches and action items: Receive daily digests as a Slack DM that aggregate updates across channels and enterprise systems, allowing you to review yesterday’s action items and today’s next steps in one place. 4️⃣ Monitor customer feedback effortlessly: Set alerts to collect and summarize feedback from Slack threads and connected apps, keeping you current on top pain points. 👉 Learn more here: https://lnkd.in/eQeC-quC #glean #slack

From 𝗰𝗵𝗮𝘁 𝘁𝗼 𝗰𝗵𝗲𝗰𝗸𝗹𝗶𝘀𝘁 — in seconds. 𝗦𝗹𝗮𝗰𝗸 𝗟𝗶𝘀𝘁𝘀 brings project-management into where work already happens: right inside Slack. Here’s what stands out: 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 → 𝗧𝗮𝘀𝗸𝘀: Ideas in threads, DMs or channels can now be captured, assigned, dated, prioritized, and tracked within Slack itself. 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆: Multiple teams—Sales, Service, IT, Marketing—can centralize requests, campaigns, incident responses etc., without switching apps. 𝗕𝘂𝗶𝗹𝘁-𝗶𝗻 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 & 𝗰𝗼𝗻𝘁𝗲𝘅𝘁: Fields like status, due date, priority, plus filters/views help surface blockers or gaps and keep everyone aligned. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Use Slack’s Workflow Builder with Lists to automate triage of requests, send alerts when status changes, or link items to external tools. 𝗪𝗵𝘆 𝘁𝗵𝗶𝘀 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: When you reduce context switching and bring action & collaboration into the same space, teams get more done — with less friction. That’s the difference between tools that help and tools that hold you back. Would love to hear: What’s one workflow at your org that could be transformed if Lists were adopted? #Slack #Productivity #ProjectManagement #Salesforce

Big announcement today with Glean now being an offical app in the Slack marketplace and your Slack data within Glean. At JOURN3Y, here’s how we see this new capability closing gaps in real client workflows: Self‑serve, self‑solve (ticket deflection). Answers appear where questions are asked, past resolutions, decisions, and runbooks show up in‑thread. Fewer tickets. Faster fixes. Support teams spend time on exceptions, not repeats. Catch up fast (projects, meetings, discussions). When you rejoin a thread, you see what changed, who decided, and links to the source context. Momentum returns in minutes, not another meeting. Own your actions (accountability and timing). Tasks, owners, deadlines, and handoffs are visible where work happens. Everyone knows what’s on them, what’s next, and when it’s due. No chasing, no surprises. Stay informed (trending topics without the noise). Critical themes and risks surface across channels and tools without sitting in every conversation. Leaders and practitioners align earlier and steer with confidence. Looking forward to putting this through it's paces for our business as well as our clients. #Glean #JOURN3Y #Slack

As someone who navigates Email, Slack, Teams, Salesforce and Jira daily, this Glean + Slack integration is a massive addition to both ecosystems. The overhead of context-switching between multiple tools is genuinely a pain. Being able to pull up the right conversation, deal context, or ticket without leaving Slack will really change how we work at JOURN3Y. We're implementing this on our own Slack and Glean instances as well as helping customers maximise the new capability.

🌟 New Blog Just Published! 🌟 📌 Salesforce Turns Slack into AI-Powered Workspace 🚀 ✍️ Author: Hiren Dave 📖 Salesforce turns Slack into a platform for conversational agents to solve a problem that teams feel every day: fragmented workflows that force employees to hop between ticketing systems, email...... 🕒 Published: 2025-10-13 📂 Category: Tech 🔗 Read more: https://lnkd.in/dUz9s74m 🚀✨ #salesforce #slack #aiworkspace