How data-driven insights boost customer satisfaction with AI

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gi3Gqtnk #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gi3Gqtnk #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gbwVN7gE #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gHMUdp2e #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gqigFvsK #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

Data drives success—58% of IT leaders expect data-driven insights to boost customer satisfaction soon. Discover from Rafal Rak how scalable infrastructure and a data-first approach power AI outcomes that matter. Unlock the future of AI and data insights today. Watch the video: https://lnkd.in/gkDeHNmf #WhereTomorrowComesTogether #TheDataMeetingPlace #PlatfromDIGITAL

🤖 AI-Driven, Human-Centred: The Future of Customer Support in 2025 2025 marks a turning point for customer support — the year organisations move from AI experimentation to full adoption. Deepdesk’s new report, AI-Assisted Agent: Trends Shaping Contact Centres in 2025 and Beyond, explores how leading teams are using AI not to replace human agents, but to amplify their impact. Discover how AI can: ⚙️ Handle repetitive tasks with ease 💡 Surface real-time insights that improve every interaction 🌐 Integrate seamlessly across channels — all while keeping a human in the loop to maintain empathy, trust, and compliance. 📘 Step into the future of customer support and see how AI-assisted agents are transforming performance, efficiency, and experience. 👉 Read the full report: https://hubs.ly/Q03PkcGB0

Medallia Expands Frontline-Ready AI™ with Mobile Innovations to Accelerate Customer Experience Action “While the entire organization benefits from intelligence, the most significant impact comes from giving customer-facing teams GenAI insights they can act on right now. When employees can make smarter, faster decisions based on real-time customer data, the result on experience quality is transformational. Our customers are already seeing dramatic efficiency gains, with one client using Smart Response to slash reply times from three minutes to just 30 seconds. This is the new standard when AI becomes accessible to everyone at scale.” said Fabrice Martin, Chief Product Officer at Medallia. Read More: https://lnkd.in/dSW_mMQh #actionableintelligence #Callcenteragents #customerexperience #customerfeedback #martech360 #Medallia #news #textanalytics

This MCP server unlocks being able to access your data within Kustomer for analysis in and insights in tools like ChatGPT & Claude. You can now ask ChatGPT to help you prep for customer calls, summarize topic trends and help find ways to become more efficient.

Knowledge Connectors are now available for all Zendesk customers with a Zendesk knowledge base. Make external knowledge instantly accessible across every interaction by seamlessly bringing in trusted sources like Confluence. This powers AI agents, Copilot, and Generative Search with the most accurate and up-to-date information. The result is faster resolutions, smarter AI, and a smoother customer service experience. Knowledge Connectors deliver the right answers every time wherever your customers ask. Your knowledge, fully connected and ready to power smarter AI: https://zdsk.co/4hDVILc