Jump's Microsoft Teams integration approved for LPL Financial

Bring AI assistance to your Microsoft Teams Voice with Copilot! Microsoft Teams Voice brings enterprise-grade calling into the familiar Teams experience, enabling seamless communication across devices. Paired with Copilot, Microsoft's AI assistant, users can automate tasks like summarizing meetings, generating action items, and retrieving key insights from past conversations. Together, they streamline collaboration, reduce meeting fatigue, and empower teams to work smarter and faster.

Devices ship pre-configured and Teams-ready — no setup, no delays, no errors. Phonism by Inlayer automates Microsoft Teams onboarding so you can deploy devices instantly and focus on what matters most. 👉 Learn more: https://hubs.ly/Q03MGjT60 #DeviceManagement #DeviceProvisioning #Automation #API #APIs #AI #UCaaS #UnifiedCommunicationAsAService #UnifiedCommunications #UC #UCDeployments #MultiVendor #DeviceDeployment #DeviceSecurity #Teams #MicrosoftTeams #TeamsAdminCenter

Microsoft 365 Copilot introduces AI agents that support teamwork—helping groups plan, meet, and communicate more effectively across Teams, SharePoint, and Viva Engage. The post Microsoft 365 Copilot: Enabling human-agent teams appeared first on Microsoft 365 Blog. https://lnkd.in/gkBjCwAw

🤝 Collaborate Better with Microsoft Teams 🤝 Your team deserves tools that simplify collaboration and keep customer experience at the center. Now, you can manage queries, automate workflows, and resolve issues — all without leaving Teams. 💡 Here’s how it helps you work smarter: ⚡ AI-driven automation directly inside Microsoft Teams 📞 Seamless call transfers with full context for faster resolutions 📋 Simplified workflows, from escalation to resolution The result? A more efficient team, smoother collaboration, and happier customers. 🚀 👉 Follow us to learn how AI + Teams can transform the way your business engages and resolves. #MicrosoftTeams #AI #Collaboration #CustomerExperience #FutureOfWork

💻 FREE webinar: Why legacy IT channels no longer keep up 🗓️ 28 October, 11am GMT For decades, email and phone calls have been the default lifelines of IT service desks. Self-service portals once promised to be the panacea, but accessibility gaps reduced them to just another channel IT had to manage. Today, with collaboration platforms like Microsoft Teams, service desks are expected to operate natively within them, powered by AI chatbots and agents that deliver instant, conversational support. As employees become more tech-savvy and consumer technology raises experience benchmarks, peer-to-peer help further reduces the strain on legacy IT channels. Join Zephaniah Bharathi, ManageEngine to learn more, register free 🎫 https://lnkd.in/eqXe2tEs #ITSM

Microsoft is Filling Teams With AI Agents: An anonymous reader shares a report: Microsoft is adding a whole load of AI agents to Teams today, promising Copilot assistants for every channel, meeting, and community. The new agents will also work across SharePoint and Viva Engage, and are rolling out for Microsoft 365 Copilot users. Facilitator agents will now sit in on Teams meetings, creating agendas, taking notes, and answering questions. Agents can also suggest time allotments for different meeting topics -- letting participants know if they're running over -- and create documents and tasks. A mobile version is designed to be activated "with a single tap" so you can make sure the agent doesn't miss out on "a quick hallway chat or a spontaneous in-person sync." Channel agents are designed to answer questions based on a channel's previous conversations and meetings and can also generate status reports for a project the same way. Read more of this story at Slashdot.

What’s New in Microsoft Teams | September 2025. Hey Microsoft Tech Community, we’re back with the latest updates to Microsoft Teams! This month we’re excited to spotlight many new features, like Threads in Channels which lets you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow; updates to Teams AI Library that enables developers to build more powerful collaborative agents for Teams; and Teams Phone Extensibility for CCaaS and Dynamics 365 Contact Center that helps customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. In addition to these exciting features, earlier this month, we announced the latest wave of Copilot innovation in Teams: we are now giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. We... #techcommunity #azure #microsoft https://lnkd.in/ghaEVctF

Claude Now Fully Integrates with Microsoft 365 for Enhanced Enterprise Collaboration Anthropic has rolled out full Claude integration with Microsoft 365, connecting the AI assistant to Outlook, Teams, SharePoint, and OneDrive for enterprise users. This lets teams query and summarize internal data, from emails to documents, without switching apps, streamlining collaboration and decision-making. The new enterprise search and shared project features enable organization-wide insights while maintaining admin control over access and governance. The move strengthens Claude’s role in AI-driven workplace productivity and positions Anthropic in direct competition with Microsoft’s own Copilot offerings as enterprises race to unify knowledge workflows under intelligent systems. https://lnkd.in/gdWa7AZF #TOAINews2025 #AI #EnterpriseTools #Claude #Microsoft365 #Collaboration #Anthropic #AIAssistants

The next #WebexOne news comes from Cisco’s interpretation of the agentic ecosystem. Cisco said it’s working to integrate its AI Assistant and agents with similar services from other providers, starting with Salesforce, Jira, Microsoft Copilot and Amazon Q. This means users can have a single, unified experience – in much the same way ChatGPT can be a single interface for consumers. Cisco will do this using A2A protocols and MCP. Early use cases mean participants in a Webex meeting can use Webex AI Assistant to search through their Microsoft 365, while Microsoft Copilot will be able to search through meeting notes created and hosted by Webex. The Copilot integration is coming at the start of next year.

Most IT helpdesks are still stuck in 2015. - Users wait 15+ minutes (even hours) for a response. - Agents/agents waste 50% of their time on frequently asked questions. - Knowledge bases are outdated. AI can now deflect 60-70% of tickets before they reach a human. But only if it’s embedded right inside Microsoft Teams, where conversations and workflows already live. That’s why we built Chime V5, an AI-enabled service desk that lives inside Microsoft Teams, answering questions instantly, escalating to the right experts, and giving IT leaders full visibility.