Design as a Signal: From Usability to Scalability

View profile for Eric Hoffman

Founder of REFORM COLLECTIVE ©, CEO and Founder of LegWork App

Everyone thinks design is about polish. But It’s a signal. Not to the tech. Not to the features. To the intention behind them. Here’s the pattern: At pre-seed, the only signal that matters is usability. Can someone actually demo it without breaking? At seed, the signal shifts. Investors, customers, and hires want to know who you are. That’s when a landing page and an identity with some shelf life carry you into Series A. By Series A, the signal is scalability. Conversion, clarity, and consistency across every touchpoint. That’s when most rebrands happen. I’ve seen it play out over and over. The teams that invest in design at the right moment raise faster, attract users more naturally, and build teams that are proud to stand behind their product. The mistake is thinking design is just polish. It isn’t. Design is a signal. It shows the world you’re intentional. And intention is what buys you time with the people who matter most.

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