The one question logistics buyers forget: What's the cost of change?

The one question every logistics buyer should ask - but 90% forget. It’s tempting to chase better pricing, newer tech, or slicker operations when going to market. But here’s the real kicker: 👉 What’s the cost of change? Most buyers underestimate - or ignore entirely - the hidden cost and risk of switching providers. We’re talking: - Redundancy payouts and dual-running ops - Implementation dip and missed sales - Lease break penalties and warehouse dilapidation - Service instability during the changeover Ignoring this doesn’t just blow your business case - it can torpedo your career. Smart buyers know: 💡 Always model the true switching cost. 📉 Assess the risk curve dynamically through implementation. 🛡️ Build robust mitigation plans from day one. Have you calculated the risk of change in your last sourcing project? Or are you just assuming it’ll all be fine? If you want to increase your "Smarts", talk to us at sales@loguru.co.uk, or simply message me here. hashtag#costofchange hashtag#smartlogisticsbuying hashtag#logurultd

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Stephen Balint

Tompkins Ventures Partner, Founder Torch Assist, Logistics Marketing Long Timer, Facilitating More Agile Supply Chains, Enterprise-Wide Advisory; No Charge Consultative Matchmaking.

2d

Totally agree, Malcolm! Do enterprises gain from a reputation of having reasonable ‘vendor loyalty’ versus one that will jump ship whenevet somebody whispers in their ear that they’re five cents cheaper? Yes always vigorously pursue efficiency & pragmatic cost cutting, but don’t forget to count/assess soft costs too.

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