Max Wilson’s Post

💬 A Day in the Life of a Hospital Care Coordinator Every morning, somewhere in a hospital, a care coordinator logs into their system at 7:30 AM. Before the first cup of coffee cools, the spreadsheet opens — hundreds of patient names, each one needing a follow-up, a scan, a call, or a result check. “Did the follow-up PET CT get ordered?” “Did the patient schedule their scan?” “Did the pathology report come in — benign or malignant?” By the fifth patient, the mental load sets in. The EMR has a dozen tabs open. Notes are scattered across emails, sticky notes, and spreadsheets. And somewhere in that chaos — a follow-up might get delayed. Meanwhile, patients themselves are lost in a maze of instructions: They’ve received a letter saying their CT showed something suspicious. But now what? Who do they call? Do they need a referral? Anxiety fills the gap where clear communication should be. This isn’t one person’s story — it’s the daily reality across hospitals worldwide. A reality where clinicians are buried in administrative work, and patients fall through cracks not because of negligence, but because of complexity. Now imagine if technology could quietly assist — scanning reports overnight, flagging new findings, creating task lists, sending reminders, scheduling scans automatically, and keeping everyone in sync. Not replacing the human touch — but amplifying it. So that nurses, navigators, and physicians can spend more time doing what truly matters — caring for patients. Because the future of healthcare isn’t AI vs. humans — it’s AI with humans. A partnership that brings back time, empathy, and purpose into clinical care. #NurseNavigators #AIinHealthcare #Cancerscreening #Oncology

🚀 Transforming Patient Care with AI At C5 Alliance, we’re proud to have partnered with the Medical Specialist Group (MSG) in Guernsey to revolutionise clinical workflows using AI-powered voice recognition. Faced with growing demands on clinical communication and administrative efficiency, MSG needed a smarter way to manage outpatient letters—a critical part of patient care. Enter Heidi, our AI-driven voice platform. 💡 What changed? Clinicians now dictate letters at the point of care—whether in hospital, at home, or remotely—with near-instant transcription. Typists shifted from reactive dictation to quality assurance and workflow optimisation. Patients and GPs receive timely, clear communication—often on the same day as appointments. 🔐 Secure, cloud-based, and compliant with NHS and local data regulations, Heidi is more than a tool—it’s a catalyst for better care, faster operations, and empowered teams. This is what happens when technology meets purpose. #AIinHealthcare #DigitalTransformation #ClinicalWorkflows #C5Alliance #HelpingYouThrive https://loom.ly/GsF3Ir4

Just two years ago, AI that listens to and summarizes clinical conversations was the stuff of science fiction. Today, it's a reality for roughly 30% of U.S. provider practices, and adoption is exploding. But are we moving too fast? In our new commentary published in npj Digital Medicine, we're sounding the alarm. This technology promises to ease documentation and reduce clinician burnout, but its rapid, large-scale deployment is outpacing validation and oversight. We are seeing vendors (like EPIC!) roll this out at a massive scale, while we in academia are just beginning to understand its risks. We argue that without greater scrutiny, we risk compromising patient safety, clinical integrity, and provider autonomy. The technology introduces new failure modes like "AI hallucinations" (plausible but false content) and critical omissions. This is a timely and critical conversation. I'm curious to hear from my network: Have you experienced ambient listening or AI scribes in your work, or as a patient visiting your clinician? What was it like? I hear anecdotally that it's changing the experience for everyone, but there's little hard evidence. Read our full commentary here: https://lnkd.in/ge5_bdgd #AIinHealthcare #DigitalHealth #PatientSafety #HealthTech #ClinicianBurnout #FutureofMedicine #npjDigitalMedicine Laura-Maria Peltonen

Maxim (Max) Topaz PhD, RN, MA, FAAN, FIAHSI, FACMI This is such an important discussion—thank you for raising it. 🙌 From the nursing perspective, I see both the promise and the peril. On the one hand, ambient listening and AI scribe tools could dramatically reduce documentation burdens that contribute to nurse and clinician burnout. Imagine the time it could be free for direct patient care and teaching moments. But as you point out, validation and oversight haven’t kept pace with deployment. Nurses are trained to think critically about subtle cues—tone, context, cultural nuances—that don’t always translate cleanly into transcripts or summaries. If AI misses or “hallucinates” those details, we risk compromising the integrity of the record and, ultimately, patient safety. This is why nursing expertise must be at the table (actually, I want to be at the head of the table😊) in evaluating, piloting, and guiding implementation. Nurses often spend the most time with patients and understand the workflow realities that can make or break these tools in practice. I’d love to see more interprofessional research where nurses, physicians, technologists, and patients co-create the evidence base. AI in healthcare is moving quickly, but safety and integrity have to move faster. #NursesForAI #ClinicalAI #PatientSafety #HealthcareInnovation

Great article in Canadian Health Technnology around how Lumeca combined with integrating Firsthx and Scribble is improving effeciency for physicians. “Lumeca Health has significantly boosted physician efficiency by integrating two leading Canadian AI technologies – FirstHx (AI patient intake) and Scribble (AI scribe). Through the new solution, Lumeca has created a seamless workflow that enables physicians to work 23% more efficiently”. https://lnkd.in/gvq7UA27

A great piece by Ivone Veiga-Moroldo highlighting a reality experienced by our healthcare professionals. Healthbridge‘s AI Powered Clinical Assistant, technology to serve doctors.

AI is revolutionizing healthcare training by creating dynamic simulations that prepare professionals for high-stakes, real-world scenarios, from emergency medicine to patient communication. These AI-powered tools offer a scalable and affordable way to practice complex procedures and hone soft skills through personalized, repeatable scenarios. Discover how this technology is building a more skilled and adaptable healthcare workforce. https://lnkd.in/dikJHkFC

Abridge Enhances Clinical Workflows With UpToDate Integration - DistilINFO Hospital IT Abridge is revolutionizing clinical documentation through its enhanced partnership with Wolters Kluwer, integrating UpToDate’s evidence-based clinical decision support directly into physician workflows. This innovative approach streamlines documentation by delivering real-time insights tailored to patient encounters, reducing cognitive load and improving accuracy. As over 200 health systems adopt this technology, clinicians can seamlessly access relevant information without switching applications, ultimately enhancing care quality. The integration exemplifies the healthcare industry's commitment to reducing administrative burdens while supporting value-based care. #HealthcareIT #ClinicalDocumentation #AIinHealthcare #HealthTech #ValueBasedCare #PatientCare #DigitalHealth ai.mediformatica.com #health #clinical #this #abridge #documentation #healthcare #integration #clinicians #hospital #flow #uptodate #medical #digitalhealth #healthit #healthtech #healthcaretechnology @MediFormatica (https://buff.ly/DeJJEW9)

Lovelace Medical Group clinicians now have access to Ambience’s AI platform to generate comprehensive and compliant documentation, reduce burnout, enhance high-quality care delivery, and improve care coordination. Prior to the launch, LMG clinicians participated in a pilot program that spanned 17 specialties and seven languages, which also showed notable improvements in patient satisfaction scores. Visit https://lnkd.in/gPCD4YfS to learn more about how Ambience helps us retain providers, allowing for a healthier work-life balance, which will lead to less burnout and greater satisfaction.

Seeing announcements about AI medical scribes rolling out in NHS trusts? Here’s what you really need to know before expecting workload relief... ✓ Deployment is a multi-phase process — initial installation usually takes a few weeks, but moving to routine daily use often requires 3-6 months as workflows are optimised. ✓ Clinician training is essential. Don’t underestimate the time investment: expect several sessions over weeks to feel comfortable and efficient with the tool. ✓ Integration with existing NHS IT systems can be complex. Ask about compatibility and data security protocols to avoid surprises. ✓ Impact on administrative burden is rarely immediate. Look for sustained evidence showing measurable workload reduction after the tool has been embedded into everyday practice. Set realistic expectations: ask vendors for timelines, training details, integration plans, and clinical impact evidence from similar NHS settings. At Docyment, we built for UK NHS workflows from day one, which means thoughtful integration and clinician usability are front and centre. #NHS #HealthTech