Retired CIA Chief of Human Capital and Former Senior Fellow at The Conference Board.
Trust is the currency of leadership. Without it, even the best strategies fall flat. So how do leaders build and maintain trust? 👉 Transparency is key. Share not only successes but also challenges. When leaders openly discuss obstacles, they signal authenticity and encourage open dialogue. 👉 Another way to foster trust is through consistency. Be predictable in your actions and decisions. Trust erodes when employees can’t anticipate how a leader will respond to situations. 👉 Finally, don’t forget trust rests on psychology’s Law of Reciprocity, so give “gifts” frequently, such as help, information, advice, and praise. Frequently means every week. Action Tip: Regularly ask your team, “What can I do to earn more of your trust?” This small act shows humility and a willingness to improve. 💡 For more valuable insight, check out my new leadership book Certainty: How Great Bosses Can Change Minds and Drive Innovation https://lnkd.in/eF4cUYKd #mikemears #leadership #selfawareness #authenticity #certainty #trust #management #growthmindset #mindfulness #emotionalintelligence #teamwork #innovation #professionaldevelopment #decisionmaking #leadershiptips #leaders #managers #leadershipbook
