Outstanding debts affect a large part of society. As a player in this field, this brings along a great deal of responsibility. On September 16, PAIR Finance was invited by the BDIU Bundesverband Deutscher Inkasso-Unternehmen e.V. to take part in the annual Expert Day organized by Landesarbeitsgemeinschaft Schuldner- und Insolvenzberatung Berlin e. V. - under the powerful theme: 🎯 “Debt in the Heart of Society - It Can Affect Anyone” 📍 Festsaal, Berliner Stadtmission Representing us was Daniela Gaub, Group General Counsel at PAIR Finance, who shared this powerful insight: “The concerns and personal situations of debtors are a challenge that cannot be handled by debt counselors alone. Consumer debt affects everyone and can also lead to serious difficulties for creditors. That is why I welcome any event that succeeds in identifying common issues and encouraging dialogue rather than confrontation. It is precisely the exchange between associations and politicians, with the participation of all those with practical experience, that enables us to work together on issues and legislation so that the people affected ultimately receive the best possible support." Our key takeaway? 💡Transparency, empathy, and technology are non-negotiable if we want to build a financial ecosystem that works for everyone. At PAIR Finance, we see rising customer expectations as a call to further develop debt collection. That's why we are committed to using AI and technology to create digital, personalized solutions while offering close, personal contact and assistance where it is needed in individual cases. We proudly uphold the BDIU Code of Conduct and strive to represent the industry with integrity, always listening to the concerns of debtors and the institutions that support them. Thanks to the organizers, BDIU, and everyone who stopped by our stand for the honest conversations. Let’s keep pushing for change. Because debt is a reality - and how we handle it says everything about us. #DebtAwareness
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