💳 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝗰𝗹𝗶𝗰𝗸 “𝗣𝗮𝘆 𝗡𝗼𝘄” We do it every day — but have you ever wondered what actually happens behind that button? Let’s break it down like engineers 👇 1️⃣ 𝗧𝗼𝗸𝗲𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 – Your card details are never sent directly. They’re replaced with a secure, random token that represents your card — keeping it safe from exposure. 2️⃣ 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗚𝗮𝘁𝗲𝘄𝗮𝘆 – This token (and payment request) goes to a payment gateway like Razorpay, Stripe, or Paytm. The gateway securely routes the transaction to the right network (Visa, Mastercard, UPI, etc.). 3️⃣ 𝗕𝗮𝗻𝗸 & 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 – The gateway talks to your bank and card network. The bank checks your balance, validates the request, and authorizes the transaction. 4️⃣ 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗖𝗮𝗹𝗹𝗯𝗮𝗰𝗸 – Once approved, the gateway sends a success callback to the merchant’s server — confirming your payment instantly on the website or app. 5️⃣ 𝗦𝗲𝘁𝘁𝗹𝗲𝗺𝗲𝗻𝘁 – The money moves from your bank to the merchant’s account (usually within 1–2 days), completing the transaction lifecycle. ⚙️ It’s a perfect example of how APIs, security, and real-time systems come together to create magic in milliseconds. Follow for more such system design breakdowns 🔥 #SystemDesign #Payments #BackendDevelopment #Fintech #SoftwareEngineering #TechExplained #linkedin

Still stuck waiting for OTPs? Well, that era just ended. Now you can complete all your digital payments with just a face scan or a fingerprint. RBI has introduced 2-factor authentication with biometric integration, compulsory from April 2026, but Apparently, Razorpay has already built it!, What? In 10 days? They launched India’s first Biometric-Ready Access Control Server (ACS) in partnership with Yes Bank, a milestone that’s clearly been in the making for a while, proof that they were ready the moment the opportunity arrived. As someone who’s seen how easily users drop off at the final payment step, this honestly feels like a breakthrough. Most drop-offs happen right when a user is ready to pay, not remembering CVV, waiting for an OTP, dealing with delays, or entering it wrong. That tiny moment of friction can cost both trust and conversions. So this really stands out from a product lens: * Fewer drop-offs: Going beyond OTPs makes the flow faster and frustration-free. * Smooth integration: Works effortlessly within existing checkout journeys, on both Android and IOS * Clean, focused UI: Keeps users in the same flow, no distractions, no extra hops. * Better trust: Security that feels invisible, but deeply reassuring. This isn’t just a product launch, it’s how authentication should have always felt: seamless, secure, and human. The future of card payments is here: powered by just you. What do you think about this change?

You’re not building a payments app. You’re designing financial trust at scale. In fintech, “working code” is the bare minimum. What actually defines success is how your system behaves in moments of uncertainty. Let’s break it down: • Delays → A payout takes longer than usual. Do you send proactive status updates or keep users guessing? • Approvals → KYC is pending. Do you show progress with clear timelines—or just a “try later” error? • Security → Fraud checks trigger. Do you explain why in simple language—or make users panic? • Support → Users need guidance. Do you give contextual help—or generic FAQs? Every one of these is a trust checkpoint. And trust is the real moat in fintech. Think of your product like a financial cockpit. When someone logs in, they should feel the same assurance as a pilot seeing every system check lit green. If instead they see blank screens and vague warnings, they lose confidence—even if the plane is perfectly fine. Razorpay’s dashboard doesn’t just show “payment failed”—it explains why (bank error, insufficient funds, or authentication). That transparency wins merchants. Nubank’s app proactively communicates every approval step, turning bureaucratic waiting into a guided journey. Wise assures customers by giving precise delivery timelines for cross-border payments even when delays are beyond their control. At Space-O Technologies, we’ve built fintech products where the real differentiator wasn’t faster onboarding or flashy design it was how the system handled uncertainty with confidence. That’s what keeps users coming back, even when something goes wrong. If it’s doubt, you don’t have a code issue. You have a trust architecture issue. And that’s solvable. #Fintech #DigitalTrust #CustomDevelopment #ProductManagement #CustomerExperience #Operations #TechForGrowth #SpaceOTechnologies

Let me ask a question: While making a card payment, do you find waiting for and punching in an OTP inconvenient? Well, that's now a thing of the past. With Razorpay's biometric face authentication , you can forget fumbling for codes. Now, all you have to do is smile. 🙂 This is a critical innovation because nearly 35% of all card transactions in India fail due to OTP issues. That’s why we're thrilled to launch Razorpay ACS in partnership with YES BANK! It's India’s first RBI-compliant biometric card authentication solution that makes every payment instant, intelligent, and secure. This isn't just about convenience. For businesses and banks, this means: ✅ Higher transaction success rates ✅ Fewer customer drop-offs ✅ 10% lower operational costs The future of payments is here, and it's frictionless. https://lnkd.in/d_t3GPCD #Fintech #Razorpay #YESBANK #Innovation #DigitalPayments #Biometrics #FutureOfFinance

Scaling isn’t about more features..it’s about designs that work. • Trust Model → PhonePe started with bill payments, built user confidence. • Onboarding Model → Groww ’s 2-min KYC = faster first investment. • Dashboard Clarity→ Zerodha Kite turns complex stock data into clean visuals. • Retention Model → CRED hooks users with gamified rewards. • Momentum Model → Paytm ’s early cashback = instant value. Smart design = sustainable growth. 👉 Which model do you think fintechs should bet on first? #Fintech #Trust #Cred #GrowthBlueprint #Groww #Zerodha #Paytm

I interact with VCs, founders, and startups every day, so trust me when I say this: one of the biggest reasons for revenue loss isn’t poor product or pricing - It’s failed payments. Here’s what most people don’t realise: When you make a purchase, your bank is responsible for authenticating if the card used is really yours. That’s what OTPs are meant to do. But OTPs fail: they get delayed, don’t arrive, or time out, and on top of that, there are frauds too. And every time that happens, revenue quietly walks away. But now, RBI has finally allowed biometric-enabled 2-factor authentication, meaning payments can be completed with a fingerprint or face scan, beyond just OTPs. The cherry on the top is that Razorpay, via their authentication stack, has already implemented it, live to scale across banks and brands. Yes, in a week! This is godspeed for a fintech company. We’ve been using Razorpay at Metvy since day one, and knowing that my payment partner is so quick in keeping up with the guidelines and trends, it gives me one less thing to worry about as a founder. Thanks, Khilan Haria. Curious to see how this impacts our checkout conversion over the next few months. Anyone else here dealing with high OTP failures?

💳 Razorpay just made card payments feel futuristic! Gone are the days of waiting for OTPs. Now, you can authenticate transactions using your phone’s biometrics — fingerprint, Face ID, or device lock — in partnership with YES Bank. Why this matters from a product POV: Frictionless UX: No OTP delays → smoother checkout → fewer failed transactions (Razorpay estimates 5–10% fail due to OTP issues). Secure by design: Device-level authentication reduces fraud risk while complying with RBI’s new 2FA guidelines. Regulatory alignment: RBI’s 2025 directions encourage alternatives to SMS OTPs, making this a timely innovation. Behavioral impact: Users feel confident, transactions are faster, and adoption of digital payments increases. India’s digital payments landscape is evolving fast — and micro-UX innovations like this can have macro impact on conversion, retention, and trust. YES BANK Razorpay #ProductManagement #FinTech #B2C #UX #Innovation #DigitalPayments #Razorpay

Every minute a merchant spends troubleshooting a POS machine is time lost—lost transactions, lost money, and lost patience. That's why I'm incredibly proud to announce the launch of Razorpay Self-Healing and Self-Assist for our POS devices! 🚀 We're eliminating payment failures caused by common issues like network dips, power fluctuations, and slow performance. Now, our devices take care of themselves, so our merchants can focus 100% on their business. This is a massive leap in merchant experience and reliability. Learn more about how we're building truly frictionless payment infrastructure: https://lnkd.in/gWj5X3CN

Razorpay, NPCI, and OpenAI have launched a pilot called Agentic Payments, integrating ChatGPT with the UPI payments system to enable seamless, conversational shopping and payment processes. During the pilot, users can browse and buy products in ChatGPT, authenticate payments via UPI, and retain control with real-time tracking and cancellation. Banking partners include Axis Bank and Airtel Payments Bank, and BigBasket is among the first merchants onboarded.

Razorpay, NPCI, and OpenAI have launched a pilot called Agentic Payments, integrating ChatGPT with the UPI payments system to enable seamless, conversational shopping and payment processes. During the pilot, users can browse and buy products in ChatGPT, authenticate payments via UPI, and retain control with real-time tracking and cancellation. Banking partners include Axis Bank and Airtel Payments Bank, and BigBasket is among the first merchants onboarded.