Prudential Financial announced its first-quarter 2025 results this week. In this video, I touch on our results, the priorities shaping our path forward with CEO Andrew Sullivan, and our continued focus on supporting customers in today’s economic climate. A heartful thank you to all Prudential colleagues who continue to show up for one another and for our customers.
Hello. I���m Yanela Frias, chief
financial officer of Prudential Financial. I���m here to share with you five
important takeaways from our first-quarter financial results. We reported strong sales across our retirement
and insurance businesses, reflecting the strength of our global
brand, distribution networks, and an increasingly diverse product
portfolio designed to meet
the evolving needs of our customers. PGIM also continues to benefit
from strong investment performance and robust third-party
institutional flows. This performance was partially offset
by lower alternative investment income, which includes the returns
we earn from private equity and real estate investments. While our earnings were an improvement from our prior results,
we know we can do better. Andy and I are deeply committed
to driving profitable growth across our businesses and creating greater
value for our stakeholders. So let���s talk about our path to get there,
including the underlying momentum across our businesses. We continue to benefit from growing demand for protection
and retirement-focused products, as well as increased interest
in alternative investment solutions like private credit. In the U.S., the institutional
and individual retirement businesses reported $10 billion in sales
for the first quarter. Individual life sales were up 26%, reflecting customer demand
for our diversified product set. Internationally, sales were up
15%, powered by recent product launches in Japan and record sales in Brazil,
a key emerging market for growth. Meanwhile, assets under management
at PGIM grew 3%, and we saw an increase of over 60%
in private capital deployment. We have the foundation we need to deliver strong results
and greater value for our stakeholders. As a result, and despite the macroeconomic
uncertainty, we continue to expect 5% to 8% core adjusted
operating EPS growth through 2027. To deliver on that confidence, Andy has outlined
three initial priorities. First, we will evolve our strategy
to address the changing needs of our customers, the competitive
landscape, and capture new opportunities. We will also sharpen
our discipline in directing capital to the areas of our businesses
with the greatest potential for growth. Second, we will execute
with clarity and consistency. This calls for a fresh focus
on managing our expenses, earning higher returns on the capital
invested in our businesses, and ensuring
our company is set up to grow over time. Third, we must continue to foster
a high-performing culture. One that moves faster
to seize opportunities as they emerge and takes greater accountability
for outcomes. That means moving with urgency,
learning fast, and standing behind the results
that we deliver. When we do, there���s
no limit to what we can achieve together. And finally, let���s
talk about the current economic climate and what it means for our customers
and our shareholders. We have a long history of navigating
economic cycles and global events. Prudential is built for periods
of volatility and uncertainty, and we have done it for 150 years. We keep our promises that last a lifetime, and we are here for our customers today
and into tomorrow. Thank you for watching. I will see you next time.
Yanela Frias Congratulations to you and team on 2025 results. Prudential’s results say it all: investing in customer and employee experience works. In an AI-driven world, cutting CX is a mistake. Prioritize people, and performance follows. A powerful example for every brand.
Keynote Speaker ‣ Advisor ‣ Author ‣ Influencer | Elevating Customer & Workforce Experiences That Boost Retention, Revenue & Referrals | Instructor @ LinkedIn Learning | Podcast Host:🏆Doing CX Right
3wYanela Frias Congratulations to you and team on 2025 results. Prudential’s results say it all: investing in customer and employee experience works. In an AI-driven world, cutting CX is a mistake. Prioritize people, and performance follows. A powerful example for every brand.