The Hard Truths of Procurement in Freight Forwarding

View profile for Renu Tiwari

Head Of Procurement Indian Subcontinent and Middle East (ISCME )

šŸ”‘ Procurement in Freight Forwarding: The Hard Truths Nobody Tells You 19 years in procurement have taught me one thing—in freight forwarding, it’s not a process; it’s survival. You don’t learn this in textbooks. You learn it when carriers roll over containers, vendors vanish, shipments miss cut-offs, and boardrooms question every cost you negotiate. Here’s what the battlefield taught me: šŸ›‘ The cheapest rate often costs the most. Reliability > discounts. One missed sailing can wipe out all the ā€œsavings.ā€ šŸ’¬ Dashboards don’t move cargo. Conversations do. Data is important, but escalation and real-time dialogue save shipments. šŸ”„ Legal & Finance aren’t enemies. Understand their concerns on liability, cash flow, and compliance—or lose precious time. ā³One delayed shipment erases years of cost savings in people’s memory. Customers remember service, not spreadsheets. šŸ¤ Relationships are the strongest insurance in logistics. When vessels skip ports or space vanishes, trust opens doors that contracts can’t. šŸ’” Excel is still undefeated. Tools evolve, but clean logic and visibility still win in freight procurement. šŸŽÆ Procurement in forwarding is leadership. It’s about risk, resilience, and relationships—not just RFQs and contracts. šŸ‘‰ What’s the hardest procurement lesson you’ve learned in logistics? #Procurement #FreightForwarding #Logistics #SupplyChainManagement #StrategicSourcing #GlobalTrade #LogisticsLeadership #ProcurementExcellence .

Sachin Vijan

Regional Managing Director - Indian Subcontinent & Middle East

1mo

Well said , Renu. Couldn’t agree more that procurement in freight forwarding is survival. Also that Reliability,trust,and real-time collaboration often matter far more than the ā€˜L1’ on the RFQs

Capt Akhil Khanna

Chief Executive Officer | Visionary Leader | Growth Strategist

1mo

Indeed Renu. Amateurs talk about methods… But professional study logistics!

Fauzan Chataiwala

Global Logistics & Supply Chain Expert | Driving Efficiency, Compliance & Profitability

1mo

Great insights! For me, the hardest lesson has been that a single disruption can undo months of savings. I'd say that planning and communication are absolutely critical in today’s volatile market!

CA. Tarun Suresh Kaura

Director Operations & Process Management - Western Region

1mo

In today's dynamic and ever changing world, pricing and procurement in freight forwarding is all about anticipation. You procure by anticipating how your pricing wrt to a certain RFQ would evolve during its tenure. You need to take some calculated risks and put your best foot forward.

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Syed Mushahid Hussain ( Kazmi )

Assistant Sales Manager (Logistics) at Al Rija | End-to-End Freight Forwarding | Customs Clearance | Trucking | Cost-Effective Import-Export Solutions

1mo

That every minute of delay costs trust & money — proactive planning beats firefighting every time

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PANKAJ GUPTA

Director at OW LOGISTICS PRIVATE LIMITED

1mo

Great thought. In this world so full of uncertainties there is a class of people called forwarders in common paralance who commit to deliver and offer assurances which are nerve soothing Yet there are shipments where whatever could go wrong goes wrong - yet they have the never say die attitude and fill it in an excel sheet the next ETA It is high time we start considering freight charges to be a value aaaddition and not a cost

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Sumair Malik

Supply Chain | Procurement | Strategic Sourcing | Supply Chain Optimization | Project Execution

1mo

Renu Tiwari This is gold! Freight procurement isn’t about rates. It’s about real-time decisions that keep global trade moving. A single call at the right moment can be worth more than a thousand spreadsheets.

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Bishwajeet Jha

Director, Supply Chain Transformation | E-com & Retail Ops | AI Replenishment • Network Design • Cost-to-Serve | I build S&OP that moves EBIT & cash, scale ARS, and redesign networks so service rises & costs fall

1mo

this captures the messy reality of freight procurement well Renu Tiwari contracts and dashboards mean little when ships roll or ports choke. resilience often comes less from rates and more from relationships, escalation skills, and trust built over years. in logistics, survival is often the strategy.

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Bhavani Rao

Head Customer Service and Routing Desk ( India )

1mo

Well written facts Renu šŸ‘šŸ’Æ agree

Naveen Gupta

Global Supply Chain, Logistics & Operations | P&L | International Trade | Strategic Growth

1mo

The Golden Rule of Supply Chain is to balance cost and service. We have many areas that remain unnoticed but can bring good savings, many procurement managers are just fixated on Ocean freight. Right vendor selection, partnership mindset and open communication is the key in freight procurement.

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