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From Observability to Autonomous Intelligence
AI is reshaping the enterprise tech stack (duh), and Dynatrace’s 3rd-generation platform is leaning in to solve the challenge and toil that has been mapping o11y to business value.
In this conversation, I sat down with Bernd Greifeneder, CTO & Founder of Dynatrace, to explore how layered AI (deterministic + agentic) transforms how organizations manage complexity, accelerate resolution, and empower business and technical teams alike.
💡 Featuring real-world insights from TELUS, this brief shows how observability is evolving into an automation, security, and innovation engine.
🎯 If you're building for scale, AI, or cloud-native resilience, this is a must-watch.
🎥 Watch the clip with Bernd below and full videos in the comments
👇 Read the full brief and customer insights in the comments.
#AI#Observability#Dynatrace#CloudNative#SRE#DevOps#AIOps#DigitalTransformation#AgenticAI#Automation#PlatformEngineeringSiliconANGLE & theCUBE#theCUBEresearch
Thank you to Laura Heisman, Gaby Berkman, and the rest of the Dynatrace crew for including my quote in the PR and allowing me to converse with Bernd and Telus.
Have you seen from the customer base that has moved on to the third Gen. platform and what are some of them saying? Because I think like you said, they they need to be able to provide that kind of business level context, which really when you think about traditional platform engineering and observability, it was more down in the weeds. But now they they're looking to bubble that up so that the business units who are the ones usually paying for the agentic. Guy are are the ones that need that that visibility. What what have you seen out of the ones that have moved on to the third Gen. platform so far? You have a search and platform that allows our customers truly to equip a much broader set of employees with value from this vast gold mine of observability data. So think of enterprises not only sort of like in the past have hundreds to thousands of users equipped with. Information from Dynatrace, but actually moved to 10 thousands of users. So how can that be why that many? And this goes back actually to the layer. So it's not only that the dev OPS and there's three teams use Dynatrace, but also we extend to the left to all the development teams. So think of thousands of developers to life departing log analytics and people are proactive about deploying into production as well as use Dynatrace. Till faster remediate issue and so forth. But it also reaches all the way into then the business users. On one hand because business observability is something that really resonates well. And this is because Steiner Trees has achieved to put a logical business layer with our business events on top of the pure technical data. And this extends to this group to get business. Insights about their processes think order to cache, think online commerce, think logistics and companies sort of all these different processes need to be optimized for proper outcomes and then there's another fourth group so of end users and this is empowered all by not just having dashboards from Diana Trace that other users can use to have a more common view of how companies. Sort of a run, but actually since Dynatrace 13 platform also allows us to create custom apps, we have customers who create completely new use cases on top of the data. They already are all with Dynatrace because this is such a gold mine of data that they want to use to, for instance, automatically control how, for instance, ship containers in their harbor are being controlled. Others how they deal with their financial transactions in new ways we never could have as a vendor thought about. So I find this is pretty amazing because this allows all customers to basically purchase one platform, but leverage is then the data, the AI and analytics then in multiple different forms so that the value actually multiplies.
Thank you, Rob! You are spot on, AI is transforming every aspect of business. We appreciate your spotlight on the Dynatrace platform, helping our customers to redefine observability and excel in this AI-driven future.
Many thanks to you, Rob Strechay, for such an insight-packed conversation! We appreciate the support and partnership in amplifying the Dynatrace vision. Cheers!
Analyst | Advisor | Speaker | Product | Marketing | Sales | Mentor
2moAnd full write-up on theCUBE research: https://thecuberesearch.com/dynatrace-autonomous-intelligence-business-value/