Superbet’s Post

🔴 A certain thing: we always do what is right for our customers, regardless of the circumstances. We announced this week that we are fully honoring payments of over €30 million, generated by an incident whose causes are currently being analyzed together with our partners. It is essential to mention that the incident in question has been completely resolved, and the Superbet platform and services remain safe and fully available for our customers. Following preliminary assessments, we identified a number of winnings that were incorrectly calculated, which led to the erroneous allocation of amounts larger than those that should have been awarded according to the random components of the game. In this context, our company has remained consistent with its vision of always doing what is right for our customers. Therefore, we have decided to honor all payments resulting from this situation. By choosing to honor these payments, we demonstrate our commitment to a culture and brand built on customer trust, while also proving our ability to manage unforeseen situations. This approach has been a core pillar of our exponential growth. Thanks to this mindset, Superbet has managed to innovate continuously, push the boundaries of what can be done, and become one of the leading global operators in our industry. We remain steadfast in our commitment to customer satisfaction, providing our clients with the most engaging, innovative, and secure digital entertainment ecosystem in sports betting and gaming. #SuperbetGroup #CustomerFirst #Trust #CorporateUpdate