SCOR Digital Solutions’ Post

Optifino and Covr merge to form Digital BGA 3.0, blending AI-driven case design with enterprise compliance to modernize life insurance distribution https://lnkd.in/dtpbeabx

Optifino and Covr merge to form Digital BGA 3.0, blending AI-driven case design with enterprise compliance to modernize life insurance distribution https://lnkd.in/dM8UVTcq

The Life Code Compliance Committee (Life CCC) has set out a more targeted and outcomes-focused compliance strategy in its 2024–25 annual report, signalling a shift towards addressing high-impact and systemic issues across the life insurance sector. https://bit.ly/4o2BVqW

Softlogic Life only Lankan finalist at 29th Asia Insurance Industry Awards 2025 [Insurance/Tech] 🏆 • Softlogic Life is the sole Sri Lankan finalist, nominated for 'Digital Insurer of the Year' and 'AI Initiative of the Year' at the prestigious regional awards. • Digital efficiency highlights: • Pioneered end-to-end digital transformation across its value chain. • 97% of digital OPD claims are settled within one day. • Over 70% of policies are auto-underwritten via its 100% digital E-Advisor platform. • The groundbreaking 𝐀𝐈-powered Insta Claim model has: • Cut claims settlement times from five days to minutes. • Fully automated 35% of all claims. • Reduced fraud to 2% and duplicates to 8%. • The focus on 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 and 𝐀𝐈 innovation drove significant growth: • Achieved 71% Year-on-Year (YoY) growth in new policies in 2024. • GWP grew by 29% in 1H2025, contributing to a tenfold GWP increase in the last decade. • Secured the highest health 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 market share, achieving an industry-leading Net Promoter Score of 68+. Visit: https://lnkd.in/gXU5SvdK

🔍 Life insurance is transforming — fast. According to Capgemini’s Top Trends 2025, the industry is shifting from being policy-centric to customer-centric: ✨ AI & data are reshaping underwriting. ✨ Products are moving towards life-goals & accumulation. ✨ Digital ecosystems are no longer optional — they’re expected. For actuaries, that means re-thinking assumptions, pricing models, and the way we define value for customers. The future of life insurance? Smarter, more flexible, and more personal. https://lnkd.in/dmy4UUuC #LifeInsurance #Actuarial #Innovation #InsuranceTrends #Capgemini

We talk endlessly about "digital transformation" in Life Insurance, but too many carriers are just swapping paper forms for PDF forms. That's not transformation. The real game-changers? Personalization that moves beyond basic segmentation and actually builds trust. Digital Playbooks that let you scale that trust. The market is shifting under our feet and you need to aggressively adopt both of these strategies to remain competitive. Read my latest analysis on what the leading carriers are doing right now. 👇 https://lnkd.in/ezFYjP3r #LifeInsurance #Insurtech #DigitalStrategy #FutureOfInsurance #INN #AmeriLife #ProfessorLeads

“Endowment policies were identified as the most mis-sold product category” 🔹 Endowment policies emerged as the most mis-sold life insurance product, reflecting persistent gaps in customer awareness and policy communication. 🔹 Insurance Samadhan recorded a 45% spike in consumer complaints in Q1 2025, indicating rising dissatisfaction and mis-selling practices in the sector . 🔹 Many customers reportedly misunderstood “return expectations and lock-in periods”, pointing to a need for better pre-sale disclosures and advisor training . 🔹 Experts suggest that transparency, advisor accountability, and clearer benefit illustrations can significantly reduce such grievances . 🔹 The trend reinforces the importance of ethical selling practices and customer-centric advisory in restoring trust in traditional savings-linked insurance products . 🔹 As the mis-selling narrative grows, regulatory focus on agent conduct and product suitability is expected to tighten further. #InsuranceAwareness #EndowmentPolicy #MisSelling #ConsumerProtection #LifeInsurance #InsuranceSamadhan #FinancialLiteracy #InsuranceIndustry #PolicyholderRights #InsuranceEthics https://lnkd.in/g_2J5YMY

Qover and Helvetia Insurance Switzerland have announced an expanded collaboration to strengthen their joint offerings across multiple product lines and markets. Read more here: https://lnkd.in/ejErYxWu #Insurance #InsurTech Quentin Colmant

🚀 Strategic partnerships are reshaping the insurance landscape in powerful ways. Corebridge Financial just announced a game-changing distribution partnership with Allstate Financial Services, bringing their life insurance products to customers nationwide. Here's what makes this partnership particularly smart: ✅ Proven track record: They've already had 2+ years of success in New York ✅ Comprehensive product suite: Both term and permanent life insurance options ✅ Innovation focus: Their "Agile Underwriting+" process eliminates traditional barriers like exams and labs This isn't just about expanding reach—it's about making life insurance more accessible to Americans who need financial protection. The insurance industry is evolving rapidly. Companies that can combine strong products with innovative distribution strategies and streamlined processes are positioning themselves to win. What trends are you seeing in insurance distribution partnerships? How do you think technology will continue to transform the customer experience in financial services?

Claims ecosystems have a stong momentum in the German insurance industry. A recent study conducted by Verisk Germany shows that claims ecosystems are shedding their status as mere hype and are increasingly establishing themselves as strategically relevant. Key findings include: 1. Widespread industry buy-in emerging: Nearly all respondents (97 percent) recognise claims ecosystems as strategically important. And there’s more: They exhibit a shared vision of collaboration and innovation. 2. Efficiency, savings, and customer focus lead the agenda: 83 percent of insurers and 68 percent of service providers cite cost reduction and process optimisation as top priorities. Customer satisfaction is also a key driver, with 76 percent of insurers and 63 percent of service providers ranking it among their top goals. 3. Partnership and digital tools unlock new potential: 42 percent of respondents favor a joint insurance-service provider partnership to operate the ecosystem, reflecting a desire for balanced, collaborative governance. 4. Trust Through Structure: Clear Roles and Data Sharing are Key to Claims Ecosystem Success: 81 percent of insurers support data sharing for fraud detection, underscoring the ecosystem’s potential to enhance operational integrity. If you would like to receive an overview of the study results, please contact ClaimsGermany@verisk.com.