Transcript

Why are we here? What's, what's the whole point of this? I can set the basis for, for Jennifer, for Kelvin and Ruben and Aaron later. So why the the demographic shift in the world is undeniable. Hopefully you're not going about the life. Why are we here? Yes, in the earth. You're talking about it from technology. Yes, yes, definitely, definitely from the from the technology side room, definitely. So the demographic side, the demographics is clear. At the moment we don't have enough. The fastest growing population is older people in the world. So our traditional care models are stretched. So what we need to do is we need to rethink care. We need to innovate carefully bringing people in at. Every stage. So what I'm focusing on in the UK and now working internationally, I'm speaking next week at a conference in Abu Dhabi, is how we actually bring bring this greater accessibility of care at a time when people are being asked to empower themselves and take more care for themselves, how we could actually make care still keep it personal. And to people. So we have a real opportunity now to actually grow what we're doing, make what we're doing more efficient and effective for people, but without replacing humans, giving people with older with technology, giving people the possibilities of actually directing their own care and bringing in people when they want. So it's not a bow here, digital enabled care for others. It's not about replacing people. It's helping people access a really accessible world. When the first lessons when I started to care about 20 years ago was that if we make the world accessible for you and me, it makes it. And you, me and a whole and the whole community, it makes it better for everybody. So if we build accessible places, if we have hearing facilities built into our infrastructure, it makes it. Coupon for everybody. So what we're doing now is with digital care, we're bridging the gap, bridging a critical gap where elders are being sometimes left side in isolation. And we have to point we have a possibility to bring them into community, to make community around them, to use their their experience in the world. So digital tools can offer this continuity and reassurance for people. It also gives us the opportunity to bring together all this data about people and the beauty of data is it helps us plan. In the UK at the moment we're going through a three stage shift of working from sickness to prevention. From hospital to community. And then embedding of this in neighborhood services means that we can actually plan services to avoid people reaching an acute, chronic stage, so we can actually be proactive in their care. So what we're doing with digital care, digital enabled care, is we're actually making it a more personalized system. So I take this example from banking, banking over the past 20 years. If I want to make a transfer to Brazil at 3:00 in the morning, I can do it. It's all around me. We want to bring that into care to make it personalized for the individual. So what I'm also saying is if we bring this digitally enabled world in, it helps people who draw on care and support, and it also helps the people who are supporting them, be their professional care workers, family care workers, or other people in their care, their circle of care. So we can create the circle of care around people. In a way and link them all by simple tools, simple communication tools. And what the the last the last point I want to make to set off and hopefully give a base for the other speakers is that. This is a time for leadership. We're creating a base on which a sort of legacy for future for future care where we're going to take on the care possibilities. And build on them. I give the example for example when driverless cars become. A real reality and I believe in in some states in the US, they already are. But when they become a reality around the world, it will make the world accessible to anyone, can access anywhere at any time and be in control of their own care. And that's what I want to achieve in the wider scale hose. I think that gives us something to work on. Ruben, you coming in there? Yeah. So Daniel, I mean, it is absolutely what you are set at the base, right. So one question to you on that. A lot of it is, uh, we talk about elder care and you know, means these people are a little bit older and they have various health issues maybe. What do you think about their adoption or their resistance to the adaption from those people? What do you see them struggling or how we, you know, all they are adapting it easily? I mean, just curious to know from your point of view. Great question. I think I want to turn that on its head, Ruben. Let's talk about inclusion rather than exclusion, one of the first lessons I ought to talk in chat. Let's talk about people's abilities, not their disabilities. So it's down to us as as as the tech guru, the tech people to make all this take accessible. And that's what we're getting wrong at the moment. One word I really try and avoid is intuitive. Because what's intuitive, it's intuitive is now if I see a 2 year old now they're on their, their, their iPad, they're on whatever they get, learning the skills, intuitive, it's part of society. We need to, we, our responsibility is to make sure that the technology that we're working on with people is accessible and inclusive. So you're right, there is that gap at the moment, but there's some research recently in the UK that even 25% of under 25 year olds can't really adapt to the technology they're using. So it's about inclusion. So let's change the mind where the certain mindset here, let's think about the inclusion and then then that starts on the process. So I haven't answered the question fully, Ruben, but I'm getting there with this mindset change that we need to instill in how we progress. Absolutely, absolutely. We we align a lot on that. So thank you. It could be I'm Daniel. I'm an independent consultant in social care. Until seven years ago, I was head of business development at a care organization running home care, care homes, community care and saw technology ranking real difference in people lives, people's lives. So I jumped off and actually set up my own consultancy working with a nascent, this was a year before COVID 2019, working with a nascent, growing technology community and care. And since then, we've built up so much potential. So the question asked to me to start with was.