European Commission publishes AI Act Service Desk FAQ

If you work on AI Act compliance (or just need to stay in the loop) and haven’t explored the AI Act Service Desk resources yet - you really should. Beyond trying out tools like the Compliance Checker and AI Act Explorer, it’s definitely worth visiting one of the less-highlighted sections: the FAQ. Some of the questions and answers are quite basic, but others provide genuinely useful insights into topics that aren’t directly regulated under the AI Act. For example: ❓ How do AI agents fit within the General Purpose AI framework under the AI Act? ❓ Is an "AI Officer" or governance board recommended within companies? That said, even the answers to the more basic questions about the AI Act may be quite helpful - for two reasons: ▶️ First, they point to different resources on the AI Act already created by the European Commission, making the FAQ a great interactive hub for finding official information. ▶️ Second, the explanations break down AI Act concepts and requirements in a clear, concise way. It’s an excellent go-to resource whenever you need to briefly and simply explain issues such as which types of AI systems are regulated or what obligations correspond to different risk levels. The list of questions isn’t long yet, but it’s expected to be updated regularly - something to look forward to. #AIAct #AIActServiceDesk

AI Act Single Information Platform & Service Desk The European Commission has launched the AI Act Single Information Platform together with the AI Act Service Desk — designed to guide businesses, developers, and public bodies through the new AI rules. What you’ll find on the platform: 📍 AI Act Explorer – navigate the Regulation’s chapters, annexes and recitals in a user-friendly way 📍Compliance Checker – assess whether your system or role falls under the AI Act, and what obligations may apply 📍Service Desk – submit your questions directly and receive tailored guidance from experts 👉 Explore the platform here: https://lnkd.in/d-nZsTmk #AIAct #ArtificialIntelligence #Compliance #DigitalStrategy #Innovation #Regulation

Serious AI incidents: new EU draft guidance & reporting template The European Commission has just published draft guidance and a reporting template for serious AI incidents under Article 73 of the AI Act. From August 2026, providers of high-risk AI systems will be legally required to report such incidents to national authorities. The idea is simple but ambitious: 🔹 detect risks early 🔹 ensure accountability 🔹 enable swift responses 🔹 strengthen public trust in AI What stands out is that the Commission is making these materials available now, well before the rules take effect. This gives providers time to prepare, and it signals how important transparency and incident reporting will become in Europe’s AI landscape. The draft guidance is practical: it clarifies definitions, provides examples, and explains how the AI Act interacts with existing legal obligations. It also ties into international initiatives like the OECD’s AI Incidents Monitor and Common Reporting Framework, showing that this isn’t just a European conversation, but a global one. Stakeholders can provide feedback and real-world examples until 7 November. Incident reporting in AI will shape how much society trusts these technologies. But the balance will be delicate. Too much reporting could overwhelm authorities and companies, while too little risks missing systemic harms. What do you think, will mandatory reporting build confidence in AI, or will it become another layer of bureaucracy? Want to participate in the consultation? Click the link in the comments below. #AIAct #AIregulation #AIethics #compliance #riskmanagement #KassaiLaw

Tom Gates reports that the European Commission has launched the AI Act Service Desk and Single Information Platform to help businesses comply with the EU AI Act, featuring tools like a Compliance Checker and multilingual expert support. These initiatives support the EC’s AI Continent Action Plan, with key deadlines for GPAI and high-risk AI system obligations coming in August 2025, 2026, and 2027. To read more, click below. https://lnkd.in/emiqVUBv #EUAIAct #AICompliance #TrustworthyAI

The European Commission has released an extensive and valuable document: the AI Act Service Desk FAQ. This publication brings together over 100 practical questions and answers on how to apply the EU AI Act. Directly based on queries from companies, legal experts and policymakers during the AI Pact webinars. 💡Why this document is so useful It’s an overview and a living document that is continuously updated by the European Commission itself. It clarifies, among other things: ✔️What the AI Act actually regulates and which systems fall under its scope ✔️The implementation timeline up to 2027 ✔️The definitions of AI systems and AI models, including the distinction between general-purpose AI models and AI systems ✔️The obligations for high-risk AI and the rules on prohibited practices ✔️Insights into the General-Purpose AI Code of Practice and the new AI regulatory sandboxes ✔️Even concrete technical thresholds, such as 10²³ and 10²⁵ FLOPs used to classify models with systemic risk. The document was prepared by the European Commission / AI Act Service Desk and currently represents the most reliable interpretative source of the law.

❗If your AI systems are high-risk, you should start preparing for compliance now. The penalties for standalone high-risk systems kick in on 2 August 2026 — less than a year from now. To help you get started faster, we've put together a few resources to give you insights: 🌕 AI Act Handbook — The essentials of the EU AI Act: https://lnkd.in/efVu5SCU This handbook gives you the clarity you need to prepare for AI Act compliance, including requirements, practical steps, and more. 🔵 EU AI Act Classifier: https://lnkd.in/erkYYqeh After you've answered a few questions, this tool helps you find out two things that determine the requirements and actions expected from you by the AI Act: 1) your organisation's role 2) your AI system's risk level ⚫ AI Governance Handbook — Your guide to scaling AI responsibly: https://lnkd.in/ev8MyRwJ This handbook offers you insights into industry best practices, leading standards, and the most effective ways to implement AI governance using Saidot. #AIAct #EUAIAct #AIActCompliance #AICompliance #AIGovernance

💡 EU launches a hub to help you with the AI Act The European Commission has just launched the AI Act Service Desk and the Single Information Platform - two new tools designed to help organisations understand and comply with the AI Act. We’ve all been waiting for more guidance - and it’s finally starting to come. - The Single Information Platform offers interactive tools like decision trees and self-assessment guides to help you figure out which AI Act rules apply to your system and what steps to take next. - The Service Desk acts as a central help hub where you can ask questions, find guidance, and access official resources. It’s staffed by expert professionals working closely with the EU AI Office to provide consistent, practical answers. Together, these initiatives make the path to AI Act compliance (hopefully!) a little smoother. 👉 Explore the new tools here: https://lnkd.in/eRZUHrmW

A great contribution to legal certainty. The Commission has launched the AI Act Service Desk and the AI Act Single Information Platform. The Single Information Platform will serve as a central hub where stakeholders can find all relevant information on the AI Act, navigate its content, understand how it applies, and access tailored guidance on its implementation. The Single Information Platform offers the following digital tools: (I) Compliance Checker, a tool crafted to help stakeholders determine whether they are subject to legal obligations and understand the steps they need to take to comply; (II) an AI Act Explorer, an online tool designed to help users browse through different chapters, annexes and recitals of the AI Act in an intuitive way (III) an online form will allow stakeholders to submit questions on the AI Act to the AI Act Service Desk, a team of expert professionals working in close cooperation with the AI Office. #aiact

The UK government’s exciting new AI Exemplar programme raises an important question: What does this mean for the Service Standard that has defined digital government for over a decade? AI introduces new characteristics — unpredictability, bias risks, accountability gaps — that the current framework was never built to handle. Without adapting how we assess and govern AI-enabled public services, exemplars risk being clever pilots that never shift the system. Callum Bates explores how the Service Standard might evolve for an AI age: embedding transparency, auditability, fairness, and citizen-centred outcomes at the heart of public service design. Read the full article via the link in the comments 👇 #AIExemplarProgramme #PublicSector #DigitalGovernment #ServiceStandard

You already know that today the EC dropped two gems under the AI Act. 📄 Document #1 – Draft Guidance A friendly read: definitions, clarifications, practical examples. Think of it as the legal “warm-up set” before the real workout. 📄 Document #2 – Incident Reporting Template Now this one’s for the bold and the brave. The kind of people who build (and run) high-risk AI systems and then have to report when things go sideways. Not for the faint-hearted — definitely a “dangerous boys” document. Both are part of the upcoming serious incident reporting duties (Article 73 AI Act), binding from August 2026. But you can already try them on and share feedback until 7 November 2025. Caution: Reading document #2 without coffee may result in regulatory headaches. Prost.