Empathy in leadership: How to create a safe space

View profile for Shivaani Talesra

Founder- Eélan Coaching & Consulting | EMCC SP & India Ambassador | ICF PCC Executive & Leadership Coach, US & EU | NLP Master Practitioner, UK | HR Strategist | Sn.Trainer | Speaker |18+yrs. Global HR Exp.| L2L Pune

What does empathy mean to you? In a group coaching session last week, the conversation slid from exploration into explanation—and then into complaints about dysfunction in a cross-functional team. For 15 minutes, people spoke with tones of frustration and sarcasm. And then, a senior leader broke the silence: “Thank you for pouring it out. What took us so long to let it flow?” They didn’t react to the complaining. They responded to it—as an opportunity to reconnect, rebuild trust, and foster safety. ✨ This is #empathy in action. Not a script. Not a textbook skill. But the capacity to create space where people feel, “𝘐’𝘮 𝘯𝘰𝘵 𝘢𝘭𝘰𝘯𝘦.” Research shows that teams led with empathy report higher trust, greater resilience, and up to 𝟱𝟬% 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 (Centre for Creative Leadership, 2022). Empathy translates into #exceptional #leadership when it: #Builds trust → people become more open and honest. #Fosters psychological safety → innovation thrives where risk-taking feels safe. #Increases resilience → challenges are met with validation, not isolation. #Enhances collaboration → people feel valued, not judged. #Drives performance → supported teams are inspired teams. #Creates belonging → the quiet message, “You matter here.” #Leaders, what does empathy look like in your leadership today? #DysfunctionToAlignment #EmpathyInAction #GroupTeamCoaching #LeadershipGrowth #FacilitationFollowedByCoaching Eélan Coaching & Consulting Services Follow us! Share with others! Send a LinkedIn message to connect!

Jyoti More

I coach leaders & Mid level managers on how to overcome conflicts and build strong relationships. Certified PCC Coach

1mo

Very true courage is to listen before reacting

Jayant Ghosh

Building VYNA — The Emotional OS for a Distracted, Stressed World | Empathic AI + AR/VR + Biofeedback | Human-Centred Mental Wellness Innovation | Let’s Connect ↓

1mo

Empathy is indeed the bridge that fosters trust and collaboration in teams. An environment where individuals feel safe to express their frustrations not only enhances resilience but also sparks innovation

Group Captain Sandip Sarkar, PCC, CFTP

Purpose & Leadership Coach (ICF- PCC) | Certified Deep Transformation Coach | Leadership & Transformation Facilitator (CFTP)| Operations Strategy Expert | LinkedIn Top Voice

1mo

Empathy is energy in motion — the quiet current that flows between hearts, turning pain into presence and isolation into connection. Shivaani Talesra

Mallika Rao

Helping Leaders Navigate Tough Life & Career Transitions without Burnout | Award-Winning Coach | Neuroscience-backed InnerEdge™️ Method | Mindfulness Teacher | Trusted by 650+ Leaders - Google, Salesforce, IKEA & more

1mo

Empathetic leadership doesn’t just boost morale, it’s the foundation for resilience and innovative teamwork. Shivaani Talesra

Sanjay Pendharkar

Business Consultant - Construction, Earthmoving, Material Handling, Sales Management | Motivational Speaker | Trainer | Storyteller | Personal Mission: To help 10,000+ sales professional excel... |

1mo

Shivaani Talesra - t's so true that teams with a leader who is empathetic have higher trust and better teamwork. Your post is a great push for all of us to be more understanding.

Omkar Ghanekar

Chartered Accountant | 15+ Years of Expertise | Finance Coach | Navigating Corporate & Personal Finance | Training Programs for Corporates |

1mo

This story captures why empathy isn’t soft—it’s a leadership strength that drives trust and results. Shivaani Talesra

Priyanka Baruah Anand

HR Head with 18+ Years in Talent Strategy, Compliance, Training & People Development, HRBP | Manufacturing & FM Sector POSH ICC Member.

1mo

Love this. Empathy is the real driver of trust and collaboration. Shivaani Talesra

Coach Vandana Dubey

I help senior leaders, CXOs, and founders realign with clarity, emotional mastery, and purpose — so they can lead with more impact, peace, and legacy.

1mo

Empathy is less about fixing and more about holding space. It’s the quiet strength that makes people feel safe enough to be real. Shivaani Talesra

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Prajesh Chhanabhai

The CROSSROADS Coach I Creator of MindFluence I International Speaker I Leadership Coach I Experienced Student Success and Engagement I Podcaster I ICF I SOMA

1mo

The leaders response is really empowering as you say that empathy in action

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