In the blog we cover the top indicators our investigators are tracking right now: repeat short-duration dials from high-risk routes, sudden spikes in upgrade enquiries, call behaviour that aligns with scripted social engineering, and cross-account linkages visible in call metadata. Use these patterns to tighten case routing and improve agent prompts. Read the full analysis on our blog. https://hubs.li/Q03KLd860
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