How to build fraud awareness and confidence in frontline teams

The frontline remains a critical control point. Advisors who can recognise social engineering, escalate in real time and apply targeted checks only when risk indicators are present are a powerful defence. The CCMA Good Practice Guide explains how to equip teams to act with confidence and measure prevented losses to demonstrate value. What methods are you using to build fraud awareness and confidence across frontline teams? See the full guide here: https://hubs.li/Q03JLbBJ0

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