The Future of Work: Why Product People Matter

View profile for Thom Rimmer

VP of Product Design @ Intercom | Driving Craft & AI Innovation

I’m becoming more convinced the future isn’t PMs, designers, or engineers. It’s product people. High-agency, high-taste individuals who uncover problems, create concepts, and ship solutions. Fast. The disciplines we’ve relied on? They were just constructs. Useful scaffolding—until they weren’t. AI collapses the scaffolding. The builders are what matter now. A product person isn’t a job title. It’s the engineer embedding with a customer. The designer prototyping ideas before anyone asks. The CS rep turning feedback into a feature. AI makes it possible for anyone to build. If you’ve ever blurred the lines and just made it happen—you’re probably a product person.

Agreed. "High-agency generalists" will thrive in the AI revolution.

Peter Boersma

Design Org Designer: Design Operations, Design Management, Design Process, and Design Strategy.

2mo

"AI makes it possible for anyone to build." You missed a few words there: "AI makes it possible for anyone to build Frankenstein monsters."

Erika Flowers 🎄

AI Strategist | Narrative Architect | ex-NASA AI & Facilitation Leader | Ecosystem Design Principal @ Insulet | Previously Mural, Intuit | Indie Sci-Fi Author

2mo

I agree with this, but delete the words “high-taste”, like come on. Super cheugy.

Iva Rumora

Making product sense in B2B SaaS | Fractional PM lead | Startup advisor | 🍉

2mo

you've just described early stage startup 'person', that only goes so far. Blurred lines don't build product as a business, and prototyping ideas ain't it.

Dan Hiester

AI UX Engineer | End-to-end Product Maker | Founding Community Member @Startup Design Partners

2mo

I think if it feels like a generalist can step up and own the whole thing, it’s because we’re only in the nascent stage of this technological revolution. But in time, the market will reward products built by teams of people with complimentary skills. For now, the lines between specializations may be more blurry than we’re used to. That’s because AI raises the floor of what we’re capable of. But blurry lines don’t mean no lines. Even with a higher floor, it’s still hard to reach the same ceiling as someone with complimentary strengths.

You lost me when you started your sentence with, “ I’m becoming more convinced the future isn’t PMs…” 🥺😝 But, no - fully agree with the take. What a magical, exciting, and scary time for us all!

Richard GIANNETTI

Father | Seasoned Product Leader | Product School Teacher & Speaker | Apple App of the year winner 2x | Private Investor 4x | Foodie

2mo

I kind of disagree. I believe that “the product people” you discribe will become a commodity at some point in time. This is just a transition period we’re in but thinking “future”; Why would a super AI in say, 10 years, need a “product people” at all?

Akhil Krishnan

Product Design at Hevo Data | Ex - Clazar, Simbian.AI | Product Design, Design Systems | Mentor on ADP List & Topmate | Official Framer Expert & Partner |

2mo

At the end of the day, it’s less about titles and more about people who care enough to move the product forward!

Charlotte Hancocks

Lead Product Designer | UI/UX | Design Thinking | User Research | Visual Design | Branding | Design Systems | B2B, SaaS, eCommerce

2mo

Do you know any products that are using this approach successfully?

James Rosen

Product engineer | full-stack, TS, React, Rails

2mo

This is the thesis I've been gathering from Lenny's Podcast over the last year. Most of the interviewees have talked about how they're collapsing the PDE triangle. Maybe they hire PMs who can design. Or coders who can do UX research. Tools like Sprig and Moonchild are enabling this merger. I've been waiting for this moment for years. I like UX research and product design, but haven't wanted to spend the time to become _expert_ in either. Now with some care plus AI tooling, I can be good enough at both to solve many PDE challenges solo to a level of "good enough." Eventually, I'll need to work with a real expert in the other domains to solve tough problems, but I don't know what those are at the beginning.

See more comments

To view or add a comment, sign in

Explore content categories