How VSM improves process efficiency and customer value

Credits: Govind Tiwari,PhD Value Stream Mapping (VSM) is a lean-management tool used to visualize and analyze the flow of materials and information required to deliver a product or service. It helps identify every step in a process, distinguishing between value-adding and non-value-adding activities. By mapping the current state, organizations can pinpoint inefficiencies, delays, and waste. A future state map is then created to design an improved, more efficient process. VSM promotes better understanding, communication, and collaboration across departments, leading to streamlined operations and increased customer value. It’s widely used in manufacturing, healthcare, and service industries for continuous process improvement.

  • No alternative text description for this image
Albert Viljoen

Manufacturing Executive | Manufacturing Engineering Leadership | Lean & Sustainable Operations – MedTech & Aerospace

1d

Thoughtful post, thanks

Like
Reply
Hétu JEAN-LOUIS

Process Compliance Assistant (QMS) chez Groupe HM | Diplôme en Chimie | Internal Auditor | Management Systems | Quality Management System | Laboratories Management System

2d

Post pertinent, merci

Like
Reply
Lamontagne Yves

Corporate manager for Continuous improvement, Quality/Environmental management systems

1d

Instructif

Like
Reply
Steven Wardell

|| Quality Management Systems | Lean Samurai 🥋 | Problem Solver | Process Improvement | Auditor | Mentor | Leader | Published Author ||

3d

Your Value Stream should move as a Single Piece Flow, PULLING rather than PUSHING. Anything before Customer Input and Customer Output is not considered.

Like
Reply

Nice post Toyota Production System & Lean Hub . Shows lots of valuable info. For my understanding and experience, I would add another one. The whole exercise must be complete with VSD. We do VSM to understad where we are as of today. But to finalize the Lean Way, we need Ideal State, Target State (next year/years) and actions/projects that will bring us there.

Like
Reply
Thomas Meyer-Dethlefs

Interim Manager for Operations | I help manufacturing companies respond faster & perform better.

3d

Value Stream Mapping doesn’t replace leadership. Yes, VSM highlights bottlenecks. It reveals where time and value are lost. But it doesn’t tell you who will fix it — or how those fixes will actually happen. Without leadership, VSM is just another poster on the wall. I’ve seen dozens of value stream maps – brilliantly facilitated, technically flawless. And yet: three months later, no one follows up. Why? Because no one took ownership. No one brought control back to the process. That’s where I come in: I build the bridge between analysis and action. Between insight and accountability. Between silos and real coordination. Your turn: What came out of your last VSM session — besides a pile of sticky notes?

András Tihonov

Automotive Lean Manufacturing Professional / Operations Management

3d

In many companies VSM workshop is a nightmare for many participants. Some don't understand what are they doing there, some consider it as absolute BS having nothing close to reality. As a result it remains on some flip charts, white boards, in Excel.. waisted time, money in case of external couches, etc. It's not enough just to organize the activity. It's important to make sure all participants understand and believe in it's added value, and after finishing theoretical part - to continue with practical one, keeping Common Sense in priority.

TAUSIF RATHOD

Mechanical Engineer at India Impex (SUNLITE)

3d

Thanks for sharing

Like
Reply
Khaja Samiullah

Supply Chain Leader || Supply Chain Director || Supply Chain Manager || Supply Chain Consultant || Supply Chain Transformation Manager || Procurement Director || Warehousing & Distribution Director

3d

Thanks for sharing

Like
Reply
Almostafa Mohamed

Lean 6-Sigma Green Belt l Mech Maintenance Head

3d

Helpful insight

Like
Reply
See more comments

To view or add a comment, sign in

Explore topics