It's a real problem, and we are here to help the senders and the carriers protect their bottom line. The consumer doesn't understand the cost implications to carriers by just saying "I haven't received my parcel" when they actually have.
Co-Founder & CEO at Type Global | Supporting Carriers & Senders to Automate the Claims Process
The rise of “Denial of Receipt” the hidden crisis in parcel delivery 🚚 More parcels, more disputes, more cost. Customers say, “I never got it.” Couriers say, “We can see a POD” And somewhere in between trust (and money) disappears. Denial of Receipt claims are exploding, draining customer service time, and costing couriers millions. It’s time to fix it with Type Global, better data, and real accountability. I’ve written about why this problem is getting worse and what the industry must do next. 👉 Read the article below #Logistics #Ecommerce #CustomerExperience #CourierIndustry #Automation #DeliveryInnovation
