OpenAI declared war on Google yesterday and 82% of Indian shoppers are already on their side without knowing it. ChatGPT now has "Instant Checkout." You can search for products, compare options, and complete purchases without leaving the chat window. 700 million weekly users can now shop directly through conversations. Within hours of this announcement: 📌 Etsy's stock jumped 16%. 📌 Shopify gained 6%. The market immediately understood what this means for traditional e-commerce. When people use ChatGPT for shopping, they convert at 4× higher rates than regular websites, and that is because users spend 14 minutes per session on Ai tools like ChatGPT as compared to Google's 5 minutes. India's position in this makes it even more interesting: → 87% of Indian shoppers believe AI tools help them shop faster, with AI-powered interactions showing higher engagement rates (Walmart Retail Rewired Report India, 2025) → 62% of Indians make purchases influenced by AI recommendations vs 30% globally (EY India, Aug 2024) Traditional shopping makes you open multiple tabs, visit different websites, and compare prices manually. ChatGPT collapses this entire journey into one conversation. For small businesses, this could level the playing field. A seller in Jaipur gets the same access to global users as Amazon does. For established platforms, the threat is real. Why would customers visit your website when they can complete everything through a conversation? The companies optimizing for AI discovery today will own tomorrow's market. Is your business ready for AI-powered shopping or still relying only on traditional search?
why browse 10 tabs when you can buy through a chat? The future of e-commerce is conversational.
This is the pivotal moment for e-commerce. The expectation for a conversational journey is now set. The winning brands will be those who bring this AI-powered experience on-site, allowing them to own the customer relationship instead of renting it from a third-party platform.
This shift feels like the real inflection point for e-commerce.
Vikas Chawla If AI collapses the buying journey into one chat, doesn’t that also collapse brand discovery? How will smaller D2C brands differentiate when ChatGPT becomes the gatekeeper of recommendations?
Sounds exciting, need to wait and watch how it spans out.
Chatting your way to checkout might soon be the new normal
Shows how easily OpenAI can replace the giants!
Can’t believe how fast AI shopping is becoming real. Game changer!
This shift is massive. The convergence of AI, search, and commerce is changing the rules. The question is: can traditional players adapt fast enough, or will they get left behind?
Student at Jagan Institute Of Management Studies(JIMS Rohini)
2wAi is definitely making the shopping experience more personalised and super easy, can’t wait to see the future implications of this!