VIPS PMS’ Post

Tell me you’re not from hospitality without telling me you’re not from hospitality. AI and robotics companies love to trot out hotel examples in their demos, even though most of the time they don’t touch a real hospitality pain point. The latest example is Figure AI and the launch video for Figure 03: a robot that can apparently do it all, but mostly seems thrilled to cosplay a front-desk agent, greeting guests and handing over their room key. The video feels pre–“I, Robot” era, considering that in 2025 a digital room key is hardly futuristic. If your vision of hospitality is replacing guest-facing staff paid minimum wage with a $150K humanoid, you might want to revisit the basics. A kiosk is faster. An online check-in is cheaper. If you’ve got voice AI and facial recognition, why stick a robot there at all? Figure AI, maybe keep thinking... If you’re absolutely determined to staff hotels with robots, at least have them crack eggs for breakfast or haul luggage upstairs. Then we can finally debate the real question: how much do you tip your robot bellhop? -- Stay Saucy 🌶️ Subscribe to La Sauce!

🤖 AI in the Kitchen: A Partner, Not a Replacement 🍳✨ The hospitality world is no stranger to change, but right now one of the most exciting shifts is happening behind the pass — in the kitchen itself. Imagine this: AI that predicts ingredient demand, helping reduce waste. Smart ovens and sensors that guarantee consistency, dish after dish. Data-driven menu planning that highlights what guests truly love. For me, this isn’t about replacing chefs. It’s about giving us more space to do what we do best — create, inspire, and innovate. Precision can be automated, but passion, creativity, and hospitality will always remain human. The kitchens of tomorrow will be a partnership: technology ensuring efficiency, and people ensuring the magic. 👉 I’m curious: which tech innovation do you think will impact hospitality first — AI, robotics, or something we haven’t even imagined yet? #CulinaryInnovation #HospitalityTrends #AI #FutureOfWork #GuestExperience

Robots aren’t hype. They are the backbone of seamless hospitality. And hotels that get this today will lead the market tomorrow. ⸻ Everywhere you scroll, you see AI + Robots. Flashy headlines. Futuristic clips. Hype. But for hotels, restaurants, and resorts – this isn’t hype. 👉 It’s already here. ⸻ 🔹 Robots don’t replace people – they give people time back. They take over the repetitive work: • Carrying trays up and down. • Delivering towels and amenities to rooms. • Running cleaning cycles day and night. Robots don’t smile. But they give your team time to do exactly that – smile, connect, and make guests feel welcome. ⸻ 🔹 Seamless hospitality = consistency. Guests want speed and comfort. Staff want less burnout. • W3 Butlerbot → operates elevators, delivers securely to rooms. • T9 Pro Dinerbot → 3-tray stability for smooth service. • T10 Trusty → guides guests, delivers to tables or rooms. • C40 Cleon → 24/7 industrial-grade cleaning. Not gadgets. A system of reliability. The backbone of operations. ⸻ 🔹 ROI, not science fiction. Hotels across Asia, Europe, and North America already deploy fleets. Why? Because the math works. • Lower operating costs • Higher guest satisfaction • Differentiation on the market It’s not about “having a robot.” It’s about guests who return – and share their experience online. ⸻ 🔹 The E3NEXUS approach. We don’t sell gadgets. We build systems. E3 = Energy × Efficiency × Evolution 3NEXT = 3% of every project for children & the future NEXUS = Connection × Hub × Platform ⸻ This is not hype. This is a mission. 📌 We’re now booking pilot projects in SK · CZ · AT · BG · RO. If you’re a hotel GM, innovator, or partner who wants to lead – let’s talk. 🌍 www.e3nexus.eu ⸻ #E3NEXUS #KeenonRobotics #SmartHospitality #FutureOfHotels #3NEXT #Industry5 #Automation #Stratosteel

Hospitality is no longer just about service. It’s about service at scale, powered by AI and robotics. Hotels adopting automation are already seeing: 30–40% lower operational costs Higher guest satisfaction through personalized AI services New revenue models like Robotics-as-a-Service (RaaS) The shift is massive: AI in hospitality is forecasted to hit $1.46B by 2029 Robotics will surge to $107B by 2034 Guest-facing robots are moving from novelty to core operations, handling food delivery, linen transport, check-ins, and even personalized recommendations What this really means: hospitality tech isn’t just a support function anymore, it’s becoming the operating system of the industry. At hytGenX, we’re helping companies design and deploy AI solutions that bring together automation, personalization, and data intelligence. The result? A model that’s cheaper to run, easier to scale, and more rewarding for guests. The playbook is being written now. The real question is: who’s ready to lead? #AI #Robotics #HospitalityTech #CTO #Automation #SmartHotels #hytGenX

🍽️ Robots and AI Are Reshaping Restaurants - And It's Happening Now 79% of restaurant owners are already integrating AI into their operations. The other 21% might not survive what's coming next. Economic pressures are mounting: 📈 Rising labor costs 🚀 Higher customer expectations 💸 Shrinking profit margins To stay ahead, forward-thinking restaurants are turning to robots and AI to boost efficiency, cut costs, and deliver better service. Take Upin Hot Pot in Brooklyn Park. Owner Shan Lin invested $14,000 in two delivery robots. The payoff? 👉 Staff can focus on customers while robots handle repetitive delivery runs. Meanwhile, Ecolab and Microsoft teamed up to launch Kitchen IQ - an AI platform that turns overwhelming kitchen data into smart, actionable decisions. The result: smoother workflows and higher food quality. And the numbers speak for themselves: 🍟 Wendy's FreshAI → 99% order accuracy, 22 seconds saved per customer 🥗 Sweetgreen's robot kitchen → 500 bowls prepared per hour 🍕 PizzaExpress AI forecasting → 25% accuracy improvement in demand predictions This isn't about replacing humans - it's about amplifying human potential. 🤖 Robots take on the heavy lifting. 🧠 AI makes sense of complex data. 👩🍳 Staff focus on what matters most: hospitality and problem-solving. The future of restaurants isn't coming - it's already here. Those who embrace AI gain a competitive edge. Those who don't risk falling behind. 👉 Are you seeing AI transform restaurants in your area? Which innovations have impressed you the most? #RestaurantTech #AI #FoodService #Innovation #Automation #Hospitality 𝐒𝐨𝐮𝐫𝐜𝐞: https://lnkd.in/drva6SgF

✨Meet Cyberport Leading Enterprise✨ Yunji Technology: A Decade of Dedication as a Global Leader in Robotic Services #YunjiTechnology is a leading hospitality robotic-based AI-empowered technology company, holding a top position in China's hospitality robotic-based AI agent market. This enterprise, with its deep focus in the field of AI-powered hospitality service robot agents, has officially entered the final sprint stage for its Hong Kong stock market listing and is poised to become the first "Robotic service intelligent agent" stock. Its core business includes robotic hardware and AI digital system services. Currently, its products have expanded to several countries and regions, including the Middle East, Americas, South Korea, Japan, and Thailand, and have been implemented in over 34,000 hotels,150 hospitals, factories, and other settings worldwide. Leveraging their "AI + Embodied Intelligence ", Yunji Technology enables its robotic intelligent agents to possess comprehensive problem-solving capabilities, achieving an end-to-end service loop that spans perception, cognition, decision-making, execution, and feedback. This technology supports a variety of services, including meal delivery, waste collection, carpet cleaning, and security patrol, significantly enhancing the digitalization of the entire travel and hospitality industry. This year, Yunji Technology has established at Cyberport and has begun collaborating with several universities and businesses in Hong Kong. In the future, they will use Hong Kong as a platform for international expansion, aiming to create a comprehensive regional industrial chain from production to the international market. Achievement highlights:  👏🏻 Ranked #FIRST in the world for the number of online robots and consumers served 👏🏻 Holds 405 invention patents, 327 utility model patents, and 253 design patents 👏🏻 Invited to participate in the formulation of 26 technical and industry standards 👏🏻 Recognized as a "Specialized, Distinctive, and Innovative" Little Giant Enterprise by the Ministry of Industry and Information Technology and won the top honor “Gold Medal with the Congratulations of the Jury” at the Geneva International Exhibition of Inventions Cyberport will continue to support Yunji Technology to #capitalize opportunities, #connect globally and #create tomorrow, bringing more opportunities to Cyberport leading enterprise. #CyberportCommunity #CyberportLeadingEnterprise #SmartCity #Robotics #AI

What will the world of quick-service restaurants look like in 2050? 🍔🍟 Artificial intelligence is no longer a topic of the future, it’s already changing the way we think, work, and create today. We asked it what a quick-service restaurant might look like 25 years from now. 🔮 “Imagine a restaurant where not only people but also service robots take orders and prepare meals. Processes run fully automatically, and spaces respond to light, sound, and movement. Sustainable materials and intelligent technologies create an atmosphere that is both efficient and inviting.” An exciting glimpse into how technology could reshape the guest experience in the quick-service industry. We’re curious to see which ideas will become reality. 😉 [Visual impressions created with AI] #qsr #ai #futuredesign

🛎️ When tech amplifies the human touch — that’s the future of hospitality. Nicholas Falcone makes a compelling case: the next wave of hotel & resort innovation isn’t about more technology — it’s about making technology feel more human. Here are the key take-aways I’m carrying forward: 🎯 Start with friction points. Rather than chasing flashy tech, invest in where guest journeys feel awkward or clunky—and smooth those places first. 🧠 Let AI & automation handle routine requests. Checking in, pool hours, FAQs, etc., can all be automated to free human staff to focus on care, empathy, and problem solving. 🤖 Use robotics for back-of-house support. Tasks like linen delivery or inventory transport may not delight guests—but offloading those burdens allows staff to excel where it truly matters. 💡 Tech + human = partnership. When deployed thoughtfully, technology strengthens, rather than replaces, the emotional connection that distinguishes exceptional hospitality. If the last decade in hospitality was about digitization, Falcone argues the next decade is about humanization. 🔍 My reflection: I love this shift in framing. As leaders and innovators in hospitality (or any service-driven industry), we should ask: “How can tech amplify empathy, delight, trust?” instead of “How can tech replace humans?” Question for the network: How have you seen technology meaningfully enhance – not replace – personal connection in your customer or guest experiences? #Hospitality #Innovation #TechWithHeart #GuestExperience #AI #Robotics #CustomerFirst #HumanCentricDesign

Introducing Figure 03, the latest innovation from Figure AI, a humanoid robot revolutionizing household tasks with the advanced Helix AI system. This cutting-edge robot is designed to seamlessly integrate into your home life, offering a range of capabilities that redefine convenience and efficiency: - Navigating effortlessly through intricate indoor spaces, including stairs and tight corners. - Completing the entire laundry process from collecting clothes to folding dried laundry. - Managing dishwashing tasks from clearing tables to arranging crockery after washing. - Tidying up living spaces by organizing clutter, cleaning tabletops, and arranging household items. - Engaging in light chores such as watering plants, dusting tables, and tidying dining areas. - Interacting naturally with you, accepting tasks, and providing updates. - Even playing fetch with your beloved pet and serving food and drinks like a seasoned waiter. Moreover, Figure 03 is engineered for mass production, with a planned initial capacity of 12,000 units per year scaling up to 100,000 units in four years. This shift signifies a move from research and development prototypes to scalable humanoid products, ensuring widespread accessibility to this groundbreaking technology.

🤖 𝗕𝗼𝘁𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗯𝗮𝗸𝗲𝗿𝘆: 𝗔𝗜 𝗮𝗻𝗱 𝗥𝗼𝗯𝗼𝘁𝗶𝗰𝘀 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗕𝗮𝗸𝗲𝗿𝘆 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗮𝘁 𝗠𝗲𝘁𝘁𝗲 𝗠𝘂𝗻𝗸 At AI-MATTERS, we aim to help companies test, validate, and scale AI solutions in real-world industrial environments and this Danish case is a great example. Together with Robot Nordic and AI Matters EU consortium partner Danish Technological Institute, Mette Munk A/S has implemented AI-based vision systems and robotics to streamline its pastry production. With 16 robots operating across two lines, the system now handles up to 35,000 pastries per hour. AI models identify, sort, and assess the quality of each product - even when items overlap - ensuring consistent results and reducing repetitive manual work. This project demonstrates how AI and automation can deliver tangible value in traditional industries, improving efficiency, quality, and workplace ergonomics. 🔗 Read more (in Danish): https://lnkd.in/eDBZcpgD 💡 Curious how AI can optimize your production line? 👉 https://ai-matters.eu/ #AI #Automation #Manufacturing #FoodTech #Innovation #AIMatters