How genAI boosts healthcare contact centers with RAG, LLMOps, and self-healing infrastructure

Closing the care gap means making high-quality care possible for more people, regardless of the circumstances. Clinical assistive tools — from AI-decision support to portable diagnostics to workflow automation — are helping to make it happen. This article by Battelle explores what it takes to build tools that clinicians trust and patients can rely on 👉 https://hubs.ly/Q03M92q90 – #MedDeviceUS25 #GenerisAMD #MedTechInnovation #Battelle

At that's a wrap on HETT Show in London this year💡 Great care starts with great conversations — not just between people, but between systems. Too often, technology creates silos, friction, and duplication. We believe interoperability isn’t a “nice to have” — it’s essential to safe, effective care. That’s why our portfolio of software aims to connect, not compete. We’re proud to play our part in a best-of-breed digital ecosystem created alongside other suppliers, health and care professionals, service users and academic researchers, to unlock the true value of your data. Find out more 👉https://lnkd.in/e_y4H5Yt 🎥 Featured: Reece Donovan, CEO at Mayden #HETTShow #Interoperability #BestOfBreed #DigitalInnovation

This next speaker is bringing precision and perspective to #Aggregate2025. With Serif Health, he led the build of: 🔹 Signal, a real-time API + web portal for navigating the entire TiC dataset 🔹 ML-enhanced pipelines that filter out “zombie” price rates (🧟♀️) 🔹 Scalable platforms that help payers, providers & employers actually use price transparency Catch Matthew Robben at Aggregate! Hear how he's building tech that makes healthcare costs clear, actionable, and accessible 👉 https://ow.ly/TowP50X2lO9

GE HealthCare partners with US health systems for AI operations tool The two health systems will provide frontline expertise to inform GE HealthCare's upcoming cloud-first software as a service solution. https://lnkd.in/evur-8s8

𝐇𝐚𝐯𝐞 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐧𝐨𝐭𝐢𝐜𝐞𝐝 𝐡𝐨𝐰 𝐝𝐨𝐜𝐭𝐨𝐫𝐬 𝐬𝐩𝐞𝐧𝐝 𝐦𝐨𝐫𝐞 𝐭𝐢𝐦𝐞 𝐭𝐲𝐩𝐢𝐧𝐠 𝐭𝐡𝐚𝐧 𝐭𝐚𝐥𝐤𝐢𝐧𝐠? 𝐖𝐡𝐚𝐭 𝐢𝐟 𝐀𝐈 𝐜𝐨𝐮𝐥𝐝 𝐜𝐡𝐚𝐧𝐠𝐞 𝐭𝐡𝐚𝐭 𝐪𝐮𝐢𝐞𝐭𝐥𝐲 𝐥𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐚𝐧𝐝 𝐝𝐨𝐢𝐧𝐠 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐭𝐡𝐞𝐦? That’s the power of 𝐀𝐦𝐛𝐢𝐞𝐧𝐭 𝐂𝐥𝐢𝐧𝐢𝐜𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 (𝐀𝐂𝐈) a breakthrough technology that listens, learns, and writes medical notes automatically, so healthcare professionals can do what they do best: care for patients. Here’s how ACI is transforming modern healthcare: • 🧠 𝐑𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Listens to patient-doctor conversations and generates structured medical notes instantly. • ⏱️ 𝐓𝐢𝐦𝐞 𝐒𝐚𝐯𝐢𝐧𝐠𝐬: Reduces up to 𝟓𝟎% 𝐨𝐟 𝐜𝐥𝐢𝐧𝐢𝐜𝐚𝐥 𝐩𝐚𝐩𝐞𝐫𝐰𝐨𝐫𝐤 giving doctors more time with patients. • 🔒 𝐀𝐜𝐜𝐮𝐫𝐚𝐜𝐲 & 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲: Minimizes human error while ensuring patient data stays confidential. • ❤️ 𝐇𝐮𝐦𝐚𝐧-𝐂𝐞𝐧𝐭𝐞𝐫𝐞𝐝 𝐂𝐚𝐫𝐞: Brings empathy back to healthcare by removing administrative distractions. Tech giants like 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭’𝐬 𝐍𝐮𝐚𝐧𝐜𝐞 𝐃𝐫𝐚𝐠𝐨𝐧 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 are already proving that ACI isn’t science fiction it’s the next evolution of healthcare intelligence. 𝐓𝐡𝐞 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐬 𝐨𝐟 𝐭𝐨𝐦𝐨𝐫𝐫𝐨𝐰 𝐰𝐨𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐮𝐬𝐞 𝐀𝐈 𝐭𝐡𝐞𝐲’𝐥𝐥 𝐥𝐢𝐬𝐭𝐞𝐧 𝐰𝐢𝐭𝐡 𝐢𝐭. 🎧 #AmbientClinicalIntelligence #DigitalHealth #AIinHealthcare #HealthTech #MedicalInnovation #BaronTech

The healthcare ecosystem has become a Tower of Babel before our very eyes. More tech was to mean more connection but instead the digital transformation created a landscape where EHRs, lab systems, pharmacy software, and the others demand to be understood in their own way. This leaves a cacophony of data points causing more disconnection than connection. But Foxo's API is bringing the noise down. The API is like a sophisticated interpreter, bringing about a kind of diplomacy for healthcare data. This health communications solution is helping critical systems reach the finish line of the long, undelivered promise—true interoperability. And there's a lesson to learn: innovation does not have to be unexpected novelty. It can be something simple, yet collaboratively ground-breaking. I hope this inspires you to think along these lines in your work or business. Join me tomorrow let's unpack their strategic growth pace and what it means for the industry. #innovations #healthtech #marketing #strategy

Enterprise Healthcare Needs More Than Software. It Needs Precision. MidWire Systems 20/20 isn’t just a platform. It’s the digital backbone for organ procurement teams, transplant centers, and health tech leaders who can’t afford delays. 🔹 30+ hours reclaimed weekly 🔹 Trusted by 6+ global healthcare organizations 🔹 Built for speed, accuracy, and scale From donor data to distribution, MidWire Systems 20/20 transforms complexity into clarity, streamlining every step of the transplant workflow. This is AI with purpose. This is healthcare without friction. DATA INTUITIONS Here’s what our partners say: 👇 👇 👇 Michael O'Keefe Geoff Brown Kevin Corcoran Koray Ustun #EnterpriseHealthTech #OrganProcurement #AIinHealthcare #Midwire2020 #DataIntuitions #DigitalTransformation #SmartScaling #WorkflowAutomation #HealthSystems #CaseStudy

The Patient Experience Is Broken - And It’s Hurting Financial Performance. Patients today expect the same clarity from hospitals that they get from online banking instant updates, transparent communication, and digital-first convenience. But healthcare still relies on outdated outreach methods that leave patients confused and disengaged. That’s where AcceliHealth’s Patient Communication & Engagement Agent steps in. We’re reimagining how providers connect with patients, not just automating reminders, but building intelligent, empathetic communication systems that know when to nudge, how to personalize, and when to escalate to a human. This isn’t just AI for efficiency. It’s AI for empathy built to drive faster payments, reduce operational strain, and make every patient interaction meaningful. Because better conversations lead to better outcomes for both patients and providers. Isel | Aaron | Jonathan | Cletus | Amos | Bailey | Madhu | Vamsi | Nancy #AgenticAI #HealthcareInnovation #RevenueCycleTransformation

#Healthcare technology is evolving at lightning speed, driven by #AI, increased data availability, and rising patient expectations. Health systems are ramping up IT investments to keep pace, implement new digital tools, and remain efficient, compliant, and competitive. At Sage, we help organizations navigate rapid technological change, optimize revenue cycles, and integrate AI-driven solutions to enhance care delivery so teams can focus on what matters most: patient outcomes. #HealthcareInnovation #AIinHealthcare #DigitalHealth #RevenueCycleManagement #HIMLeadership #SageClinicalRCM #HealthcareTechnology

Data is the new diagnostic — and now, it’s more connected than ever. With AOS APIs, optical businesses can seamlessly integrate advanced diagnostic and imaging tools into their existing systems, capturing consistent data throughout a patient’s eye care journey. Unlock clinical, commercial, and operational insights that empower smarter decision-making, streamlined workflows, and improved patient outcomes. AOS technology doesn’t just analyse; it connects, informs, and optimises care at every step. #DataDrivenCare #ClinicalInnovation #EyeCareSoftware