Bank boosts lending with VuNet's observability platform

A scheduled commercial bank was modernizing its lending operations but lacked real-time visibility. Incident detection took nearly an hour, and resolution stretched to 3–4 hours. Their customers were not happy. Their issues with loan processing often took days to have any resolution. They simply moved elsewhere. That’s when the bank selected VuNet’s Business-Centric Observability platform. They needed ✅ Full-stack observability across APIs, apps, and infra ✅ Real-time business KPIs like loan volumes, segmentation, and workflow stages ✅ Visualise drop-offs from authentication to approval The impact? ⏱ Incident detection cut from 45–60 mins ➝ < 5 mins ⏱ Resolution improved from 3–4 hrs ➝ ~10 mins 📊 Instant access to business metrics and on-demand reporting Result: faster turnaround, better SLA adherence, and a superior customer experience. Read more on how VuNet is transforming digital lending: https://lnkd.in/gFiTcFgG #Observability #DigitalLending #CustomerExperience #Banking #VuNetSystems

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