Agentic AI

AI agents are not:

❎ James Bond and The Terminator combined 

They are:

✅ revolutionizing workforce management by automating tasks, improving decision-making, and enhancing productivity, freeing up humans to focus on strategic and creative work 

In this edition of Tomorrow’s Workday, we’re sharing more about the recently announced Workday Agent System of Record and taking a deep dive into the state of AI agents. Read on to learn more, and tell us in the comments…if you could have an agent to help you with any work or personal task, what would it be? 🤔 Bonus points for agents with cool names. 

Workday Agent System of Record and Workday AI Agents  ✨

The Workday Agent System of Record is here! Powered by Workday Illuminate, this is your one-stop shop for onboarding, managing, governing, orchestrating, and measuring all your agents, including those from third parties. 🤩

In addition to the recently released Recruiting, Talent Mobility, Succession, and Optimization agents, we also announced four new role-based AI agents that customers will be able to easily deploy and manage through the Agent System of Record.

Meet the new Workday AI Agents! 

• Policy Agent: Continuously reads a company's latest corporate policy details, then seamlessly and proactively sends that information to employees and managers wherever they are asking questions or doing work. Delivers a simplified self-service user experience, more compliant transactions, and deflection of tactical case volume, allowing the HR help desk to focus on more complex cases.
• Contracts Agent: Continuously analyzes contracts across the enterprise, surfaces obligations and opportunities buried in unstructured data, and drives business actions to capture value and mitigate risk.
• Payroll Agent: Identifying potential payroll issues, and takes actions to resolve them, all while communicating across teams and monitoring payroll processes. Automates audit workflows, surfaces insights, and recommends fixes. Monitors compliance and delivers system updates.
• Financial Auditing Agent: Increases efficiency and mitigates risk during the audit experience by connecting complex business documents to monitor transactions, reconcile balances, and review internal controls. Allows audit firms to develop apps that connect directly to their Workday customers.

Learn more about the Workday Agent System Record and AI agents. 

Hear about the exciting news directly from our leaders Carl Eschenbach, Aneel Bhusri, David Somers, Katie Holden, and Berea Schaffer. Watch highlights from the launch below.

Are you ready to realize the full value of AI agents? Our Chief Product Officer David Somers shares how we’re entering a new era of workforce management with role-based agents.

A certain rock star’s excited to share more, more, more about the news…check out this special message from Billy Idol !

Key Takeaways from Illuminate Work 💡

We were thrilled to gather the Workday community together in London to explore how Workday Illuminate can accelerate, assist, and transform HR and finance to move your business forever forward. Dive into key takeaways from the event below.  ⬇️

Agentic AI Trends 🧠

Kathy Pham, our VP of AI and ML, breaks down everything you need to know about how AI agents are transforming work. Looking to grow your AI skills? Enroll in the free Workday AI Masterclass to learn how to responsibly build, deploy, and govern AI for business. 

“This will be the new manifestation of cell phones for us basically. You’re not going to know how to live without your personal agent even in your home life, let alone in your digital work life.” Our Chief Technology Officer Jim Stratton and Chief Product Officer David Somers speak to the top opportunities and considerations around AI agents on the Future of Work podcast.

What are the most valuable skills for leaders to have in the age of AI? Dan Pell, our VP and Country Manager for UKI, shares findings from our global study.

Explore how AI is transforming the financial services industry. Aviva ’s Dan Godfrey, 1st Central 's John Davison, and our own Clare Hickie discuss how leaders can tackle security risks and keep building competitive advantage.

Check out more of the insights our leaders shared on Agentic AI this month. 💭

Workday Illuminate Case Studies 👀

Find out how Condé Nast is automating manual data entry with Workday Illuminate, freeing up more time to focus on world-class journalism.

Learn how tiket.com is freeing up HR from repetitive administrative tasks with Workday Illuminate so the team can take a more visionary approach to workforce planning, learning and development, and employee engagement.

Hear how Sunrise is looking to use Workday Illuminate to support its goal of maximizing employee engagement and talent retention.

Discover how Ace Hardware Corporation is simplifying and automating everyday business operations with Workday Illuminate.

Go Lives and New Customer Announcements 👏

We were thrilled to support the following organizations this month in their transformations!

Got questions about agentic AI? Tell us in the comments, and subscribe to be notified of the latest trends and insights for the future of work.