How Cloud PACS Cut Downtime 80 % for an Imaging Center

From Chaos to Clarity: How One Imaging Center Cut IT Headaches 80 % with D.Tech Cloud

Client profile withheld for privacy; metrics verified by third‑party monitoring.

1 · The Before Picture

“Every Monday felt like whack‑a‑mole—VPN drops, PACS timeouts, calls from radiologists at 6 AM.” — Practice Manager

This regional women’s imaging center was growing fast, but its aging on‑prem server stack wasn’t. Daily slowdowns and surprise weekend outages threatened patient turnaround times and staff morale. Cyber‑insurers flagged the decade‑old firewall as high risk.

2 · Why They Chose D.Tech Cloud

·         Managed Cloud PACS with end‑to‑end encryption

·         24 × 7 proactive monitoring (not “call us when it’s broken”)

·         Flat OPEX pricing — no surprise hardware CAPEX

·         Single inbox for PACS, backups, and workstation patching

“The team didn’t just sell; they listened to our workflows and built around them.” — Practice Manager

3 · 10‑Day Implementation Timeline

1.       Day 1–2: Secure data export from legacy server

2.       Day 3–5: Cloud PACS spun up, VPN tunnels tested

3.       Day 6: Modalities pointed to new AE titles

4.       Day 7–9: Staff training & MFA roll‑out

Day 10: Legacy hardware powered off — zero downtime

4 · Results (30‑Day Snapshot)

5 · The Human Side

The practice manager reclaimed six hours a week once spent on ticket triage. Staff surveys show a 35 % drop in “IT frustration” mentions, and patient wait‑times fell by 18 %.

6 · What’s Next

The clinic will pilot D.Tech Cloud’s upcoming Zero‑Trust access module so physicians can review studies securely from home — no full VPN required.

Ready to Trade Server Stress for Surgical Speed?

Book a 15‑minute consult @DTE → https://dtechcloudservices.com/about-us/contact-us/

(Mention “Imaging Case Study” for a complimentary storage audit.)