My New Book! The 8 Laws of Employee Experience: How to Build a Future-Ready Organization

Organizations around the world have lost their way. It’s time to get back to basics and focus on what really drives people and performance.

This is why I’m so very excited to share that after 2 years of research and writing, my new book The 8 Laws of Employee Experience: How to Build a Future-Ready Organization is finally available for pre-order! It’s based on over 100 CHRO interviews from companies like IBM, LVMH, UPS, Panasonic, Delta, and countless others.

In chasing talent, organizations have turned employee experience into an entitlement culture, lavishing perks without accountability, lowering standards in the name of empathy, and confusing short-term fixes with long-term solutions. The result? Performance suffers, leaders are scared to lead, and culture drifts. Organizations have tried too hard to be anything and everything to anyone as a result have become hollow shells of their former selves.

My first book on employee experience, The Employee Experience Advantage, became the blueprint for many organizations around the world but it came out almost a decade ago! Instead of just writing a second edition of that book, I wanted to write an entirely new book with new ideas, frameworks, and research.

The 8 Laws of Employee Experience is a new blueprint for what it takes to build a future-ready organization over the next decade…in an AI-driven world. I also introduce several futurist frameworks and concepts to provide a unique lens through which employee experience needs to be viewed.

After reading this book you’ll learn how to:

• Separate signal from noise in an era of trend-chasing with the STEEPLE methodology.
• Discover the 8 laws required to build a future-ready organization and how to implement them.
• Use futurist frameworks like the Cone of Possibilities to map out multiple employee experience scenarios.
• Conduct a future-ready audit to see where your company stands today and where it must go next.
• Explore the five potential futures of employee experience and how to steer your organization towards the right one.
• Challenge the myth that employee experience is about making people happy. when used without it.

Each of the eight laws provides a practical, research-based playbook to build a future-ready organization—one that combines human understanding, technological foresight, and cultural discipline.

The future of work isn’t about choosing between people and performance. It’s about realizing they’ve always been the same thing.

I’ll be sharing more about the book in the coming weeks but for now, I hope you will consider ordering a copy on Amazon. I’ll be working on some cool things to offer to those of you who do grab a copy so stay tuned!